Stirling Ackroyd is a market leader in property management, seeking an enthusiastic Tenancy Manager to oversee their Property Management Lettings portfolio. The role focuses on maintaining compliance, managing communications with landlords and tenants, and ensuring high standards of property management.

Responsibilities

• Maintaining regular communications with landlords and tenants
• Ensuring all properties in the portfolio are fully compliant with industry regulations, e.g. Gas Safety Certificates
• Arranging any repairs and / or maintenance to ensure properties are kept at a high standard
• Arranging and processing collections of any rent arrears, and releasing of deposits
• Processing and guiding both parties through the end of tenancy process

Skills

• Strong administration and customer service skills
• Strong written and verbal communication skills
• Ability to work as part of a team, and independently
• Focused on finding the best solution possible for all parties, in a timely manner
• Resilient and consistent approach to all duties and clients
• Structured and organised with strong time management skills

Benefits

• Quarterly and yearly awards including trips abroad
• Salary sacrifice pension scheme
• Generous Holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year
• Proven track record for career growth and advancement within the company
• Market leading training and ongoing professional development
• Supportive and collaborative team environment

Company Overview