• *Description:** Inner Tranquility Counseling Group is seeking a highly organized temporary Intake Coordinator / Virtual Assistant to help convert incoming client inquiries into scheduled therapy appointments for our growing group practice in Virginia.

• *Primary Responsibilities:**

• Respond to Psychology Today, Zencare, website, and email inquiries quickly and professionally

• Follow up with potential clients via email/text
• Match clients with appropriate clinicians based on specialty, insurance, and availability
• Schedule consultations and intake appointments
• Track leads in spreadsheet/CRM
• Assist with clinician calendar coordination
• Support telehealth and in-office scheduling
• *Ideal Candidate:**

• Experience in mental health, healthcare admin, or therapy practice support preferred

• Excellent written communication
• HIPAA awareness preferred
• Strong organization and follow-up skills
• Familiarity with SimplePractice, TherapyNotes, Headway, Alma, or similar platforms is a plus
• *Project Type:** Temporary (30–90 days)
• *Hours:** 10–20 hours/week
• *Compensation:** $8–$18/hour depending on experience
• *Success Metrics:**

• Fast response time to inquiries

• Increased booked consultations
• Improved conversion from inquiry to intake
• Accurate scheduling and follow-up
• *To Apply:**

Please include: 1. Relevant healthcare or therapy office experience 2. Experience with intake/scheduling 3. Availability 4. Example of client communication/customer service