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Systems Engineer – VeloCloud SD-WAN/SD-Branch (MSP/SP), USA Remote

Remote · South Africa Full-time

Company Description

*Qualified candidates for this role can be located anywhere in the USA. Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We leverage the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide our clients with a competitive edge in an increasingly interconnected world. Our solutions are designed to not only meet the current demands of the digital landscape but to also anticipate and adapt to future challenges. At Arista we value the diversity of thought and perspectives that each employee brings to the table. We believe that fostering an inclusive environment, where individuals from various backgrounds and experiences feel welcome, is essential for driving creativity and innovation. Our commitment to excellence has earned us several prestigious awards, such as Best Engineering Team, Best Company for Diversity, Compensation, and Work-Life Balance. At Arista, we take pride in our track record of success and strive to maintain the highest standards of quality and performance in everything we do.

Job Description

Who You’ll Work With When you join Arista’s VeloCloud Systems Engineering team, you become part of the group that pioneered cloud-delivered SD-WAN. Reporting to the Systems Engineering Manager, you will be assigned a named book of MSP/SP accounts and serve as the primary technical relationship owner across those partners. You will engage directly across the full breadth of each MSP/SP organization—spanning product management, sales, marketing, operations, service assurance, and NOC teams. Your role is to help partners design, launch, grow, and operationalize SD-WAN and SD-Branch managed services built on Arista’s portfolio. Through close collaboration with Arista Product Management, Engineering, TAC, and Professional Services, you will serve as a trusted advisor as partners build next-generation networking services that drive measurable business growth for both their customers and Arista. What You’ll Do We are seeking a collaborative, technically strong Systems Engineer to own, enable, and co-sell with our strategic MSP/SP partners. Account Ownership: Serve as the dedicated technical SE for an assigned set of MSP/SP accounts, building deep and lasting relationships across technical, operational, and executive stakeholders within each partner organization. Trusted Advisor – Service Design: Help MSP/SP partners create, package, and take to market differentiated SD-WAN and SD-Branch managed services built on VeloCloud and the broader Arista portfolio. Cross-Functional Enablement: Develop and deliver tailored enablement programs across all MSP/SP teams—GTM (sales and marketing), operations, NOC/support, and product management—equipping each with the knowledge to position, sell, deliver, and support Arista-powered services. Operational Integration: Ensure seamless integration of VeloCloud SD-Branch into MSP/SP operational frameworks, including OSS/BSS systems, service assurance platforms, and delivery workflows. This includes guiding use of VeloCloud REST APIs, log/metric export, and multi-tenant orchestration capabilities. Co-Selling: Partner alongside MSP/SP sales teams in customer-facing opportunities—delivering technical presentations, solution demonstrations, and workshops to MSP customers and prospects to accelerate deal velocity and expand revenue. Solution Architecture & PoC: Lead solution design, RFx technical responses, and Proof of Concepts (PoCs), ensuring proposed architectures align with partner technical requirements and their downstream customers’ business objectives. Portfolio Expansion: Collaborate with MSP/SP partners to co-develop managed services that leverage the broader Arista portfolio—including campus switching, wireless, and security—creating additional revenue streams beyond SD-WAN. Product Feedback Loop: Serve as the voice of the MSP/SP channel into Arista Product Management and Engineering, providing structured feedback on features and enhancements required for managed service and multi-tenant use cases. Industry Presence: Represent Arista at industry events, MSP-focused forums, partner-led customer events, and conferences.

Qualifications

BS/CS/CE degree or equivalent technical experience 5+ years of experience in WAN, networking, or cloud services, with at least part of that time focused on Service Provider or Managed Service Provider environments. Understanding ofrouting protocols (BGP, OSPF), WAN technologies, and SD-WAN. Experience supporting pre-sales activities, including technical presentations, solution design, and PoCs. Ability to establish long-lasting relationships and credibility with diverse stakeholders across MSP/SP organizations (from technical operations to product management and sales). Excellent communication, listening, and presentation skills. Prior experience working with or supporting MSP/SP organizations, with an understanding of their structure and operational processes is a plus. Knowledge of Linux, hypervisors, cloud computing, and operational tools for logs, metrics, events, and alerting. Familiarity with automation frameworks and scripting (REST APIs, Python, Ansible) is a plus Understanding of Service Provider routing environments, including MPLS VPN and Segment Routing (SR). Experience co-developing or enabling managed service offerings is a strong plus. Network Industry Certification is a plus Additional Information Arista offers different pay ranges based on work location to provide consistent and competitive pay appropriate to the market. The actual base pay offered will be based on a wide range of factors, including skills, qualifications, relevant experience, and work location. The pay range provided reflects base pay only; in addition, certain roles may also be eligible for discretionary Arista bonuses and equity. Employees in Sales roles are eligible to participate in Arista’s Sales Incentive Plan, which pays commissions calculated as a percentage of eligible sales. US-based employees are also entitled to benefits including medical, dental, vision, wellbeing, tax savings and income protection. The recruiting team can share more details during the hiring process specific to the role and location. Arista Networks is an equal opportunity employer. Arista makes all hiring and employment-related decisions in a non-discriminatory manner without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other factor determined to be unlawful under applicable federal, state, or law law. All your information will be kept confidential according to EEO guidelines.

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