To learn more about Arkansas Blue Cross and Blue Shield Hiring Policies, please click here. Job Summary The Systems Administrator installs and maintains Windows Server and related software and/or administers activities for Windows Server operating system, ensuring & achieving high performance of these systems.

Requirements

EDUCATION Bachelor’s degree in Business, Computer Science, Management Information Systems, or related field. In lieu of degree, at least five (5) years of equivalent experience will be considered. EXPERIENCE Minimum three (3) years’ direct experience with server support and implementation to include maintaining and supporting, operating systems and client server-based applications. Expertise-level knowledge and experience with operations and procedures including configuring, tuning, monitoring, securing, and managing server software and hardware. Experience managing and maintaining IIS Web Server platform, application pools, and SSL certificates Experience with Windows Failover Cluster, load-balancing, and Distributed File system preferred. ESSENTIAL SKILLS & ABILITIES Microsoft Windows IIS Web Server, Application Pools SSL Certificate management HA/DR, Windows Failover Cluster Distributed Server Administration MS SQL Server Administration Analytical Problem Solver Troubleshooting TCPIP Protocols Domain Name System (DNS) Storage Virtualization Disaster Recovery Project Management Technical Expertise Detail-Oriented Interpersonal Leadership Multitasking Oral & Written Communications Technical Communication Skills

• Configuration Management (CM)
• Continued Learning
• Directory Services
• Disaster Recovery (DR)
• Documentation Maintenance
• Linux Server Administration
• Office Softwares
• Oral Communications
• Scripting
• Server Backups
• Technical Project Management
• Vulnerability Management
• Web Server Administration
• Windows Server Management
• Written Communication Responsibilities
• Analyzes and evaluates user requests for server and technical operations, services, and support.
• Assists in the developing comprehensive policy and procedure documents for the open systems server infrastructure
• Assists other department teams with IT server management functions including configuration, operations, installation, maintenance, and performance tuning of all server hardware and software.
• Monitors daily performance of systems and informs management of the status of the systems relative to previously established performance guidelines.
• Performs technical duties assigned, as a member of department team(s) to enhance function and availability of the open system server environment.
• Possesses knowledge of the strategic planning process in order to effectively maintain successful server management processes consistent with goals and objectives.
• Researches and implements server components including software, hardware, security, administration, policies, and procedures.
• Updates reporting mechanisms based on progression of projects. Certifications Security Requirements This position is identified as level three (3). This position must ensure the security and confidentiality of records and information to prevent substantial harm, embarrassment, inconvenience, or unfairness to any individual on whom information is maintained. The integrity of information must be maintained as outlined in the company Administrative Manual. Segregation of Duties Segregation of duties will be used to ensure that errors or irregularities are prevented or detected on a timely basis by employees in the normal course of business. This position must adhere to the segregation of duties guidelines in the Administrative Manual. Employment Type Regular ADA Requirements 1.1 General Office Worker, Sedentary, Campus Travel - Someone who normally works in an office setting or remotely and routinely travels for work within walking distance of location of primary work assignment. Arkansas Blue Cross is consistently ranked as one of the best places to work in Central Arkansas. Why? We Love our Employees At Arkansas Blue Cross, we care about the health, wellness, and education of our employees. We offer many great incentives such as: Tuition reimbursement. Club Blue, a free, onsite gym to encourage exercise. Green Leaf Grill and Green Leaf Grill Express, onsite restaurants in Little Rock that promote healthy eating. Incentives for wellness education and exercise We Love our Culture The average tenure is 10 years with hundreds of employees having been here 15 years or longer. Our inclusive culture brings employees together to connect while celebrating our differences. We Love our Community Our employees often volunteer within their communities, at charity events, walks and runs, schools and nonprofits. When disasters strike, our employees help wherever they are needed. It’s just another way we show that Blue cares.