About the role The SVP of Software and Web Engineering is accountable for the end-to-end engineering function responsible for designing, building, and operating Tidal Financial Groups software platforms, web experiences, APIs, and internal tools. This leader partners closely with Technology & Operations leadership to translate strategy into an executable engineering roadmap, scale engineering practices, and ensure predictable delivery of high-quality, compliant, and resilient systems. This role combines executive leadership, hands-on technical depth, and strong cross-functional influence. The SVP sets engineering direction and standards, develops talent, and ensures that Tidalʼs systems and data capabilities support both internal operational excellence and external partner/client expectations. What you’ll do Set engineering strategy and architecture Own the technical strategy for application and data platforms (build vs. buy, modernization, and platform evolution). Establish architecture principles, reference patterns, and reusable components for teams to build quickly and safely. Ensure systems are designed for reliability, scalability, auditability, and security appropriate for financial services. Deliver a reliable, transparent engineering operating cadence Build an execution model that turns priorities into delivery (intake, planning, sequencing, dependency management, release management). Provide decision-grade visibility into progress, risks, and tradeoffs to executive stakeholders. Partner with program/portfolio leadership to translate roadmap commitments into resourced plans and shipped outcomes. Lead and grow high-performing engineering teams Recruit, retain, and develop engineering talent across software and web disciplines. Set expectations for engineering excellence: code quality, testing, documentation, on-call readiness, and production ownership. Create a culture of continuous improvement, pragmatic craftsmanship, and accountability. Build and modernize web & application platforms Own the technical direction for Tidalʼs web surfaces and application platforms, ensuring a consistent user experience, accessibility, and performance. Establish front-end engineering standards and shared components (design system integrations, reusable UI patterns, and developer tooling). Drive modernization where needed (framework upgrades, build performance, and sustainable architecture) while protecting delivery velocity. Build AI and automation capability (where it matters) Identify high-ROI automation opportunities across operations and engineering workflows. Ensure AI-enabled solutions are safe, auditable, and maintainable (privacy, model risk, human-in-the-loop controls where required). Raise the organizationʼs baseline AI fluency through patterns, tooling, and enablement. Strengthen engineering delivery, security, and compliance Own engineering controls and practices that support SOC2/ISO-style expectations (as applicable), vendor risk posture, and internal audit needs. Partner with Security/IT to ensure secure SDLC practices, access controls, secrets management, and incident response readiness. Establish and track SLIs/SLOs for critical systems and reduce operational risk through reliability engineering. Partner across the business Collaborate with Operations, Product/Platform stakeholders, and executive leadership to shape priorities and outcomes. Translate complex engineering topics into clear business language: risk, cost, capacity, delivery tradeoffs, and impact. Represent engineering in senior forums (exec updates, board-level readiness, and partner discussions as needed).

Key Responsibilities

Engineering roadmap, architecture, and technical standards Delivery predictability and portfolio execution support Team leadership: hiring, performance, and career growth Production reliability, incident management, and operational excellence Security-by-design and engineering governance controls Vendor/partner technical evaluation and integration oversight Budgeting and capacity planning for engineering investments Qualifications 15+ years in software engineering, with significant experience leading teams and leaders (manager-of-managers experience preferred). Proven track record building and operating production software and data systems with strong reliability and quality practices. Deep understanding of modern engineering practices: CI/CD, testing, observability, cloud infrastructure, and API/data integration patterns. Strong judgment around sequencing, tradeoffs, and prioritization—able to balance speed with risk management. Exceptional cross-functional communication: clear updates, decision framing, and executive-level storytelling. High standards for security, data governance, and operational rigor appropriate for financial services. We are prioritizing candidates who are located within proximity to Chicago, IL; Milwaukee, WI; New York City, NY; and West Palm Beach, FL.