Intelligent Internet Platform We are the Intelligent Internet Platform. We connect People, Places and Things anywhere, managing Internet Performance better than anyone else, while providing One Global Experience, giving Visibility, Control and Security through expereoOne. Expereo believes in the power of Internet connectivity. As the world's largest provider of managed internet, SD-WAN/SASE, and Cloud connectivity solutions, we power enterprises and government sites worldwide, helping to enhance every business' productivity with flexible and optimal Internet performance. As a trusted partner of Fortune 500 enterprises, our continued aim and success in helping our customers and partners depends solely on the talented individuals who make Expereo a dynamic, effective, multicultural, and equitable environment.

About the Role

This position is responsible for the management of key Telecommunications suppliers, business relationships and operational performance. Functional responsibilities to execute on the supplier management framework include: Strategic supplier selection, contracting, compliance, performance management and relationship management. Also, the role aligns priorities with internal business areas and partners with suppliers to define and ensure business expectations and contractual obligations are met. The SRR executes Strategic Implementation and processes to support iterative evaluation of value delivered. Main area of focus is on Telecom Internet services such as broadband Internet Access, dedicated internet Access, Local Access, equipment, software license, and professional services.

Responsibilities

• Review and improve operational and commercial supplier performance.
• Analyze provider data to determine levers to improve or boost cost and quality.
• Developing strategy for specific provider engagement activities to be executed.
• Create and execute metrics for evaluating supplier performance, aiming to enhance quality, delivery, and service
• Contract management and compliance.
• Risk analysis and prevention.
• Optimize Expereo's cost position during the full-service lifecycle.
• Negotiate with suppliers to secure favorable commercial terms and conditions for client deals and projects
• Coordinate communication between company stakeholders and suppliers to clarify specifications and expectations
• Local market research/analysis.
• Keep track of new developments in terms of available service technologies, pricing, service levels, and regulatory environment.