About the position To process drawback claims for existing clients, assessing the profitability of drawback for prospective clients and devising strategies to enhance the profitability of the client's drawback program. Advises prospective clients and existing clients regarding the advantages of employing drawback strategies. Maximize the clients drawback program by presenting strategies which can expand the opportunity for refunds. Contribute to product market share by directing and training T&B sales organization and account managers and by identifying target market segments. Enhance profitability for T&B through expansion of the client's program by recommending changes in process or additional drawback contracts. Ensure consistency of claim filing and compliance by formulating and maintaining policies and procedures related to drawback. Prepare, where necessary, drawback ruling requests to us customs and border protection (CBP) headquarters and other procedural requirements to local CBP drawback offices. Provide drawback operational information/advice on technical matters of drawback to other T&B offices by issuing memos, trade bulletins, and tradelines. Increase client base by engaging in outreach programs such as drawback seminars and presentations. Keep abreast of drawback issues and developments by maintaining a drawback reference library which is current and complete. This includes printed as well as electronic media. Ensure compliance within T&B by conducting periodic reviews of internal policies and procedures for the drawback product. Ensure the integrity of the claim filing process by conducting audits of claims submitted by T&B on a quarterly basis. Performs other duties as assigned.

Responsibilities

• Process drawback claims for existing clients.
• Assess the profitability of drawback for prospective clients.
• Devise strategies to enhance the profitability of the client's drawback program.
• Advise prospective and existing clients regarding the advantages of employing drawback strategies.
• Maximize client drawback programs by presenting strategies to expand refund opportunities.
• Contribute to product market share by directing and training T&B sales organization and account managers.
• Identify target market segments.
• Enhance profitability for T&B through expansion of the client's program by recommending process changes or additional drawback contracts.
• Ensure consistency of claim filing and compliance by formulating and maintaining policies and procedures related to drawback.
• Prepare drawback ruling requests to CBP headquarters and other procedural requirements to local CBP drawback offices.
• Provide drawback operational information/advice on technical matters of drawback to other T&B offices by issuing memos, trade bulletins, and tradelines.
• Increase client base by engaging in outreach programs such as drawback seminars and presentations.
• Maintain a current and complete drawback reference library (printed and electronic media).
• Ensure compliance within T&B by conducting periodic reviews of internal policies and procedures for the drawback product.
• Ensure the integrity of the claim filing process by conducting quarterly audits of claims submitted by T&B.
• Perform other duties as assigned.

Requirements

• High school diploma/GED.
• Minimum three (3) years work experience preferred or in lieu of three (3) years of work experience, five (5) years of industry experience in one (1) or all of the following: drawback, customs brokerage, brokerage operations, cbp compliance/procedures.
• Knowledge of all CBP regulations and laws pertaining to drawback, import entry requirements especially other duty free provisions, and NAFTA.
• Knowledge of import and export documentation, inventory and warehousing procedures, i.e. Fifo & lifo, bills of material and manufacturing documentation.
• Awareness of legislative changes regarding drawback and its impact on the client and T&B.

Nice-to-haves

• An individual customs broker's license preferred.

Benefits

• health, vision and dental insurance
• retirement
• tuition reimbursement