All roles

Open role

Sr Director - Customer Partner

Remote · Colombia Full-time

Essential Responsibilities •Responsible for day-to-day leadership and management of full-scale end-to-end revenue cycle engagement. •Oversee staff and collaborate with multiple stakeholders to carry out key objectives. •Assist in the relationship management of key client counterparts including continued communication of revenue cycle performance. •Support internal efforts to improve KLAS and NPS scores and related activities. •Partner with Service Delivery to deliver to client executives, highlighting pertinent updates relating to client needs. •Contribute to R1 strategy development as a customer expert, sharing best practices, optimizing performance, and leading the transformation. •Proactively communicate metric performance and the detailed drivers/risks/barriers behind the data to help drive action plans creation •Act as a change agent to help establish common goals and create alliances across hospital organization to optimize success. •Proactive identification of projects that will improve operational performance metrics. •Work hand in hand with internal R1 service delivery and operational teams to align operational objectives, understand current performance levels, and identify and develop remediation plans for any risks identified. •Partner with R1 functional leaders on decisions regarding daily operations within assigned hospital(s). •Focus on development, performance, and growth of the Revenue Cycle Team ·Other duties and responsibilities as assigned Education Level Bachelor's - Equivalent experience will be considered in lieu of a degree Experience Level Minimum of 10 years of experience, including at least 7 years in a management role Licenses and Certifications Not Specified Skills Not Specified Physical Demands •Sitting •Standing •Extended Computer Usage •Walking

Work Environment

•Well-lit •Remote •Noise Level -Quite •Climate ControlledFor this US-based position, the base pay range is $152,163.00 - $231,483.00 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. This job is eligible to participate in our annual bonus plan at a target of 25.00% The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook

More open positions

Associate Product Manager

Work from home Full-time role

Customer Partner Manager

Work from home Full-time role

Associate Scientist II, Risk Factors and Screening Research

Work from home Full-time role

Sr Customer Success Specialist

Work from home Full-time role

Onboarding Coordinator

Work from home Full-time role

Security Solution Architect

Work from home Full-time role

Senior Product Manager

Work from home Full-time role

IAOps / AgentOps Engineer (AWS)

Work from home Full-time role

Quality Assurance Engineer

Work from home Full-time role

Experienced Remote Work Opportunity for 17-Year-Olds – Gain Valuable Work Experience and Skills in a Dynamic E-commerce Environment

Work from home Full-time role

Entry Level Customer Support Specialist – Live Chat & Email Support – Work from Anywhere, No Experience Required

Work from home Full-time role

[Remote] Advanced Degree Software Engineer - Database Technologies

Work from home Full-time role

Chart Retrieval Specialist - McAllen (TX)

Work from home Full-time role

Financial Advisor Associate (TRAINING & LICENSING PROVIDED)

Work from home Full-time role

Experienced Customer Service Representative - Luxury Retail – Remote USA

Work from home Full-time role

Experienced Part-Time Data Entry Clerk – Remote Opportunity with careerzynith

Work from home Full-time role

Remote Patient Concierge

Work from home Full-time role

SDR UK/I

Work from home Full-time role

4 - Nights & Weekends Remote ServiceTitan Experienced CSR Part-Time

Work from home Full-time role

The Legal Podcast Network : We're Hiring: Appointment Setter (Freelance, Remote)

Work from home Full-time role

Work From Home Scheduling Coordinator

Work from home Full-time role