Department Technology Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description

This Sr Cybersecurity Analyst on the Incident Response Team will play a critical role in protecting some of Southwest’s most sensitive data while helping build and shape a new Data Privacy Incident Response program from the ground up. You’ll lead efforts to identify, investigate, and respond to incidents involving personal and regulated data, partnering closely with Privacy, Legal, and Cybersecurity teams to assess risk, ensure compliance, and guide response actions. In this high‑visibility role, you’ll bring confidence and sound judgment when it matters most—helping manage potential breaches and protect Customer information. Alongside your data privacy focus, you’ll work with a range of cybersecurity tools and environments in order to contribute to a broader incident response capability that safeguards Southwest’s systems, operations, and aircraft. Your expertise will directly strengthen Southwest’s data protection posture and help ensure we respond quickly, thoughtfully, and responsibly in moments that matter most. Additional Details

• This role is offered as a remote workplace position, which may require travel for trainings, meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in an approved remote location, away from our Corporate Campus. Please note, while this is a remote position, there is limited group of states or localities ineligible for Employees to regularly perform their work off-site. Those ineligible locations are: Alaska, Delaware, New Jersey, North Dakota, South Dakota, Vermont, West Virginia, and Wyoming, and Puerto Rico.
• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

Responsibilities

• Provide advanced technical expertise and leadership in cybersecurity, contributing to the identification and resolution of complex cybersecurity issues across various domains such as Incident Response, Threat Intelligence, Governance, Risk, and Compliance (GRC), Privacy, Vulnerability Management, and Engineering Operations
• Lead and coordinate complex incident response efforts, overseeing the identification, containment, and resolution of sophisticated security incidents, and providing mentorship to junior and mid-level analysts
• Champion advanced threat intelligence initiatives, including the development of threat hunting strategies, proactive identification of emerging threats, and the implementation of innovative solutions to enhance the organization's security posture
• Take ownership of the organization's vulnerability management program, developing and implementing advanced strategies for identifying, prioritizing, and mitigating vulnerabilities, and providing expert guidance to analysts at all levels
• Architect and lead the optimization of the organization's security infrastructure, ensuring the implementation of cutting-edge cybersecurity controls and practices, and providing strategic direction for the organization's evolving security architecture
• Drive the maturity of GRC initiatives, providing expert guidance on compliance matters, shaping policies and procedures, and ensuring a proactive and comprehensive approach to governance, risk, and compliance
• Serve as the primary authority on privacy matters, overseeing the organization's privacy program, and ensuring the effective implementation and continuous improvement of privacy controls in line with evolving regulations
• Lead advanced research and development efforts in cybersecurity, staying at the forefront of emerging technologies, and driving innovation in security practices to stay ahead of evolving cyber threats
• Mentor and coach junior and mid-level cybersecurity analysts, providing guidance on complex technical and strategic challenges, and contributing to the professional development of the cybersecurity team
• Foster strong collaboration across the organization, engaging with senior leadership, cross-functional te