Job Description:

• Work with the Vice President of Sales & Business Development to establish target accounts, a plan to sell to each and reporting on competitive activities.
• Organize sales territory to efficiently call on current and prospective customers, coordinating all accounts with supervisor, Customer Service, and technical production personnel.
• Secure and renew orders, attaining delivery dates and other incidentals to actual selling.
• Work through the Vice President of Sales & Business Development in coordinating major or national accounts as they relate to local activity in communicating to corporate and other branches.
• Build and maintain the highest level of customer satisfaction by providing high quality products and superior service.
• Make recommendations to management regarding improvements in product, packaging, shipping methods, service or billing methods and procedures to prevent future complaints and following up on recommendations to ensure customer satisfaction.
• Use quality control techniques, checking samples of ink to verify that products run on the press, and advising appropriate personnel of any problems.
• Work with local field technical and production personnel to supply a current formula or produce a product that satisfies the customer requirement at a competitive price within material and manufacturing guidelines.
• Assist the Vice President of Sales & Business Development in establishing minimum-maximum inventories to maintain best possible levels for the benefit of the Company and Customer.
• Work with sales office personnel and Corporate Credit and Collection to resolve delinquent accounts.

Requirements:

• high school diploma or GED equivalent
• ability and willingness to travel
• excellent customer service skills
• effective communication with peers and customers
• excellent written, reading comprehension and verbal skills
• good math skills to calculate figures and amounts such as discounts, interest, commission, proportions, percentages, area, circumference, and volume
• Bachelor's degree (preferred)
• SAP experience and proficiency with Microsoft Suite programs (preferred)
• 3-5 years in the ink industry and experience in commercial and packaging printing (preferred)

Benefits:

• medical
• dental
• vision
• life insurance
• disability
• pet insurance
• HSA
• FSA
• 401(k)
• Paid Volunteer Time Off
• Paid Parental Leave