Job Description:

• Provide critical support to the Solution Operations Manager and the Managed Technology & Digital Solutions (MTS/DS) team
• Coordinate projects, maintain operational reports and documentation, and support team initiatives
• Ensure day-to-day activities are completed accurately and on time
• Partner with the Solution Operations Manager to support MTS/DS workstreams and special projects
• Compile and analyze operational and financial reports, identifying trends and key insights
• Prepare, maintain, and quality-check project documentation, presentations, dashboards, and other materials
• Communicate proactively with leadership and team members
• Demonstrate strong ownership, accountability, and attention to detail by managing assigned responsibilities with minimal oversight

Requirements:

• Associates degree (preferred)
• Minimum of 3 years of experience in project coordination, operations support, administrative support, or a related field
• Strong organizational, prioritization, and problem-solving skills
• Ability to manage multiple priorities and work independently in a fast-paced environment
• Excellent verbal and written communication skills
• Demonstrated attention to detail, accountability, and commitment to delivering high-quality work
• Receptive to feedback, eager to learn, and committed to continuous improvement
• Advanced proficiency in Microsoft Excel, PowerPoint, and Word

Benefits:

• group health insurance benefits (medical, vision, dental)
• FSA and HSA healthcare accounts
• life and accident insurance
• adoption and fertility assistance
• paid parental leave of up to 6 weeks
• short/long term disability
• paid time off for vacation, personal needs, and sick time
• up to 17 days of Choice Time Off (CTO) per calendar year
• up to 11 paid holidays per calendar year
• opportunity to contribute to 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions