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Site Reliability Engineer (APAC)

Remote · Japan Full-time

🚀About Pod Network Pod is building a next-generation decentralized exchange focused on fairness, performance, and user experience. We believe traders shouldn't have to choose between speed, simplicity, and fair treatment, so we're building an exchange that delivers all three while enabling entirely new kinds of financial markets. Under the hood, pod is powered by low-latency systems designed for fast settlement and strong guarantees around ordering, timing, and execution. These are challenging engineering problems, and the reliability of the platform depends on operating those systems safely and effectively at scale. 🛠️ The Role We're looking for our first Site Reliability Engineer to help operate, improve, and scale the reliability of the pod platform. You'll join a team of engineers who already share responsibility for production systems and participate in an established on-call rotation. From day one, you'll work closely with the broader engineering team while taking ownership of the tooling, processes, and operational practices that keep the platform running smoothly. This is a hands-on role for someone who enjoys operating complex systems, investigating difficult production issues, and building the automation and infrastructure that turn reliability into a competitive advantage. 📟 On-call You'll be responsible for platform health during Asian business hours as part of our existing engineering on-call rotation. There are no permanent overnight shifts, and you'll never be the sole person responsible for the platform—the rest of the rotation is covered by the wider team. Occasionally, you may flex outside your normal hours to help cover the schedule, but that's the exception rather than the rule. 🎯What You'll Do : 🔍Respond to and resolve incidents

  • Monitor the health and performance of the platform
  • Respond to production incidents and drive them through to resolution
  • Investigate failures, identify root causes, and coordinate fixes
  • Ensure issues are detected, understood, and addressed quickly

⚡Improve platform reliability

  • Identify recurring operational pain points and eliminate them
  • Improve software, deployment processes, and operational workflows
  • Participate in incident reviews and help drive preventative improvements
  • Contribute reliability-focused changes directly to production systems

📈 Build observability and operational tooling

  • Design and maintain dashboards, metrics, alerting, and monitoring systems
  • Improve signal quality while reducing alert fatigue
  • Build automation and internal tools that make the platform easier to operate
  • Help establish reliability best practices across the engineering organization

✅ Requirements

  • Strong experience with Linux and cloud infrastructure
  • Experience operating and supporting production systems
  • Experience with Docker and containerized environments
  • Experience with observability and incident-management tools such as Grafana, Prometheus, PagerDuty, or similar
  • Ability to automate workflows using Rust, Python, Bash, or similar languages
  • Strong troubleshooting and debugging skills
  • A high degree of ownership and the ability to make sound decisions independently

➕Nice to Have

  • Experience with distributed systems
  • Experience operating high-availability, low-latency services
  • Experience with CI/CD systems and deployment automation
  • Experience designing secure operational workflows and access controls

No prior blockchain or cryptocurrency experience is required.

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