Your Insurance experience. International reach. No relocation. ICS connects skilled South African insurance professionals with remote roles at brokers across the UK and Australia. Whether your background is in claims, underwriting, or both - if you're experienced in short-term commercial insurance, we want to hear from you. This is a pipeline position. You apply once, we match you to live opportunities as they come up. Typical time from pipeline to placement: 4–8 weeks. What you'll be doing

• Claims handling - processing and managing STI claims from registration through to settlement across commercial lines
• Underwriting & portfolio - new business, renewals, endorsements, risk assessment and premium adjustments
• Client & broker engagement - professional communication with brokers, clients and insurers, relationship-first
• Compliance & administration - accurate records, regulatory alignment, invoicing and documentation

What we need from you

• Matric essential · degree or diploma advantageous
• FAIS compliant
• Minimum 2 years' experience in short-term insurance - claims, underwriting, or both
• Confident communicator - strong written and spoken English
• Comfortable working UK or Australian business hours
• Reliable fibre at home - minimum 50/50 Mbps
• South African citizen, currently based in South Africa

Why ICS

• International exposure without leaving South Africa
• Apply once - stay active in our network for all matching roles
• Small, responsive team that actually keeps you in the loop
• Access to modern insurance environments and global best practices

How it works

• Quick application - under 5 minutes. Your basic details and CV. That's it for now.
• Video intro + short assessment - a link comes straight to your inbox. 60 seconds on camera, a few questions. Re-record as many times as you like.
• Meet & greet with our ops team - a relaxed 15–30 minute Teams call before we match you to live broker opportunities.

We keep the process intentionally straightforward. Your time matters - and so does ours.