HCL Technologies Limited Job Summary HCL is looking for EPIC Analyst - Claims(Certified), who are ready to work in PST time zone.

Key Responsibilities

• Analyst provides day-to-day application support for the Epic PB module, with a primary focus on incident and service request ticket work, system maintenance, and incremental optimization
• This role supports revenue cycle operations by troubleshooting break/fix issues, maintaining existing build, and partnering with operational teams to ensure stable and efficient billing workflows
• This is a non-implementation; non-project heavy role intended for an analyst who is comfortable working in a ticket driven support environment
• Ability to support during weekend and after hours (Based on the need)

Skill Requirements

• Active Epic Resolute Professional billing / Claims Certification Required
• 4-8 years of experience supporting Epic PB in a production or post go live environment
• Handson experience with ticket-based support and troubleshooting
• Working knowledge of hospital billing workflows, claims processing, and revenue cycle operations
• Ability to follow established change control, testing, and documentation standards
• Nice to Have Skills &

Experience : EMR Skill, HL7, FHIR