Sr. Supply Chain Planner Role Description Location: Seattle, Washington preferred but open to remote Role Summary The role of Sr. Supply Chain Manager contributes to GCG success by working closely with our customers, leading the development of tactical and strategic supply plans and managing inventory levels to achieve customer service, supply chain and financial objectives. The Sr. SCP ensures that the right product is in the right place at the right time in the right quantities to meet customers’ customer demand. The role includes traveling to customer locations to support on-site project success. As a member of the GCG team, the Sr. Supply Chain Planner is responsible for exemplifying the company guiding principles and fostering our company culture. Key Responsibilities · Responsibilities and essential job functions include but are not limited to the following: · Conducts ongoing development of inventory strategies to determine cost-effective use of inventory investment while maximizing inventory turns and meeting service level targets. Identifies and recommends opportunities to reduce costs and prepare for future growth. Identifies capacity gaps. Recommends changes to sourcing. · Creates and generates reports and performance analyses of KPIs, including out-of-stock, days of supply, aging inventories and other analyses to facilite cost and service improvements. · Establishes and maintains supportive relationships with customers, suppliers and team partners to ensure effective communication of strategic and tactical issues. Serves as a liaison between demand forecast and supply chain partners. · Initiates and leads cross-functional or global project teams. Supports timely project completion through performance measurement reports and process development and improvement. Identifies risks, communicates action items and provides updates to the larger team. · Initiates and leads the development of short- and long-term supply plans to balance the demand forecast with cost, efficiency and capacity constraints. Optimizes the flow of product through the supply chain and provides feedback for continuous improvement. · Mentors and trains team members on systems and processes. Is an ambassador of the team to customers or departments outside the team. · Uses planning system tools to effectively and efficiently create tactical and strategic inventory and supply solutions. Initiates and leads system development and enhancement. Required Knowledge, Skills and Abilities · Demonstrated ability to communicate clearly and concisely, both orally and in writing, with customers, cross-functional partners, and senior leadership. · Proven ability to balance multiple priorities, manage time effectively, and meet deadlines in a fast-paced, dynamic environment. · Ability to work both independently with minimal direction and collaboratively as part of a cross-functional team. · Advanced proficiency in Microsoft Excel (e.g., complex formulas, lookups, pivot tables, modeling) and working knowledge of Microsoft Access or similar database tools. · Strong analytical, quantitative, and problem-solving skills, with the ability to translate data into clear recommendations for customer-facing decisions. · Experience using planning systems and tools to develop tactical and strategic supply chain solutions that support customer needs and business objectives. · Solid knowledge of supply chain and inventory management processes, including demand planning, replenishment, order management, and inventory optimization. · Ability to influence and drive alignment across internal and external stakeholders, including customers, operations, and commercial partners. · Strong customer orientation, with the ability to understand customer requirements and convert them into executable supply chain plans. Core Competencies Customer Focus · Delivers legendary service that consistently meets and exceeds customer expectations, both internal and external. · Anticipates customer needs, proactively communicates supply chain risks and opportunities, and provides solutions that enhance the customer experience. Decision-Making · Makes timely, high-quality decisions based on a blend of data analysis, business acumen, experience, and sound judgment. · Clearly communicates the rationale, trade-offs, and impacts of decisions to customers and stakeholders. Interpersonal Savvy · Builds effective relationships with people at all levels — up, down, and across the organization, as well as with external customers and partners. · Adapts communication style to different audiences and effectively manages challenging conversations. Results Oriented · Consistently delivers results and achieves goals related to service, inventory, and financial performance. · Sets clear priorities, tracks progress against commitments, and holds self accountable for outcomes.