Senior Product Manager About Orchid Software Solutions At Orchid, we build exceptional software to modernize the assisted reproduction technology (ART) industry. Through tailored applications, we increase efficiency and transparency for agencies, intended parents, and surrogates worldwide. Our mission is to simplify complex journeys through superior technology. The Role: A "Full-Stack" Product Leader We are looking for a Senior Product Manager to become the dedicated engine for SeedTrust, our most critical escrow and financial management platform. This is a "Full-Stack" role: you will own the high-level strategy and roadmap while simultaneously executing the daily responsibilities of a Product Owner. You will serve as the Internal Subject Matter Expert (SME), bridging the gap between business operations and engineering. Your mission is to bring radical organization to a complex legacy environment, ensuring that our system rebuild is structured, documented, and delivered with precision.

Key Responsibilities

• Product Vision & Strategy: Own the SeedTrust roadmap and align it with business outcomes and market needs.
• Dual Execution (PM + PO): Manage the end-to-end product lifecycle, from high-level prioritization to writing detailed user stories and acceptance criteria.
• Internal SME: Become the go-to expert on the SeedTrust portal, understanding deep system dependencies to prevent "domino effect" errors in our legacy code.
• Agile Governance: Implement and maintain a high standard for Agile ceremonies, transforming disorganized JIRA boards into streamlined, predictable workflows.
• Technical Translation: Act as the primary liaison for engineering teams (led by our Tech Lead), translating messy business inputs into clear technical specifications.
• Process Documentation: Establish structured frameworks, decision logs, and accurate scoping to ensure the engineering team has zero ambiguity.
• Internal Collaboration: Work closely with Business Operations and Engineering to unblock friction in the SeedTrust rebuild.

Who You Are

• The "Hands-on" Leader: You have the seniority to discuss business strategy with the CEO but the discipline to manage a backlog and daily stand-ups without a separate PO layer.
• System Thinker: You instinctively spot ripple effects in complex, 8-year-old legacy systems and prioritize stability over "band-aid" fixes.
• Curious Problem Solver: You dig for root causes, ask "uncomfortable" questions to stakeholders to get clear scoping, and refuse to accept fuzzy answers.
• Extreme Owner: You take personal responsibility for the "Done" column and ensure that every release is impactful and bug-free.

Recommended Experience

• 6+ years in Product Management, specifically within SaaS, Fintech, Banking, or Escrow environments.
• Proven experience in LATAM-based remote roles for U.S. companies.
• Mastery of JIRA and Confluence, with a history of cleaning up and organizing complex backlogs.
• Technical background (Engineer or Computer Science degree preferred) to effectively partner with a senior engineering team on a system rebuild.
• Experience with legacy code refactoring or system migrations is a significant plus.
• Expertise in Agile/Scrum methodologies (CSPO or similar certification is a plus).

Benefits & Work Location

• 100% Remote: Work from anywhere in LATAM.
• Long-term Stability: Steady contractor role with a growing leader in the ART industry.
• High Impact: You will be the primary driver of our most critical product rebuild.
• Location: Remote (LATAM-based only)
• Type: Long-term Contractor
• Language: Native or Professional English Fluency
• Salary: $5,500 – $6,500 USD / month

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