Location: Malta (Hybrid) or Remote from Eastern Europe / Turkey Employment Type: Full-Time

Overview

Our client is seeking a Senior Business Systems Analyst to join their Client Delivery team. This role is exclusively focused on candidates with proven experience within the card payments industry. Applicants without direct experience in card issuing, merchant acquiring, payment processing, card schemes, or related payment technologies will not be considered. The successful candidate will act as the bridge between clients, business stakeholders, and technical teams, ensuring customer requirements are translated into scalable and effective solutions. The role combines strong business analysis capabilities with deep knowledge of card payments platforms, transaction processing, and payment technologies. This is a highly client-facing position requiring strong stakeholder management skills, technical understanding, and the ability to lead requirements gathering and solution design activities within complex payment environments.

Key Responsibilities

Lead client discovery sessions, requirements gathering workshops, and solution refinement discussions. Analyse and document business, functional, and technical requirements. Perform impact assessments and evaluate dependencies across systems, integrations, and operational processes. Translate business requirements into clear specifications for Product, Engineering, Quality Assurance, and Operations teams. Analyse APIs, file specifications, transaction flows, and payment messaging protocols, including ISO 8583. Query and analyse transaction, merchant, and product-related data to support solution design and impact assessments. Support SIT, UAT, production deployments, and release planning activities. Act as a trusted advisor to clients throughout project delivery and implementation phases. Lead stakeholder workshops both remotely and on-site when required. Maintain accurate project and support documentation. Mandatory Requirements Minimum 5 years of experience within the card payments industry. Proven hands-on experience within card issuing, merchant acquiring, payment processing, card schemes, or related payment technology environments. Strong understanding of card payments ecosystems, transaction lifecycles, and payment processing platforms. Extensive experience in business analysis, requirements gathering, process mapping, and impact analysis. Experience facilitating stakeholder workshops and client-facing engagements independently. Strong knowledge of APIs, file specifications, and payment messaging standards such as ISO 8583. Proficiency in SQL and data analysis. Experience supporting SIT, UAT, production releases, and change management activities. Excellent written and verbal communication skills in English. Ability to communicate effectively with both technical and non-technical stakeholders.

Preferred Qualifications

Degree in Information Technology, Computer Science, Business Information Systems, or a related field. Experience working with international payment providers, processors, issuers, acquirers, or fintech organisations. Experience within regulated financial services or payments environments. Willingness to travel internationally when required. Location Requirements Candidates must either: Be based in Malta and available to work in a hybrid environment; or Be based in Eastern Europe or Turkey and available to work remotely. What Our Client Offers The opportunity to work with a leading payments technology organisation. Exposure to large-scale card payments projects and international clients. A collaborative and highly specialised payments environment. Opportunities for professional growth and career progression. Flexible working arrangements depending on location.