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Senior AI Workplace Transformation Consultant

Remote · South Africa Full-time

The Role As an Senior AI Workplace Transformation Senior Consultant at Changing Social, you will play a key role in delivering organisational change programmes that enable clients to adopt Microsoft 365, Copilot, and AI solutions effectively. You will lead change management strategies, support stakeholder engagement, and ensure that technology adoption delivers measurable business value. This role requires a combination of change management expertise, client-facing consulting experience, and a strong understanding of Microsoft technologies What You'll Be Doing Change Management Strategy Design and deliver change management strategies for Microsoft 365 and Copilot programmes Develop adoption plans, communications, and training materials Ensure all change activities align with client business goals and deliver measurable outcomes Stakeholder Engagement Lead stakeholder mapping and engagement planning Engage and influence stakeholders at all levels, including senior leadership Build strong client relationships and act as a trusted advisor Facilitate workshops and feedback sessions to support adoption Adoption Metrics, Reporting & Value Realisation Develop and implement frameworks to measure adoption, usage, and ROI Monitor performance and recommend data-driven improvements Communicate progress and value realisation to stakeholders Microsoft 365, Copilot & AI Solutions Support the delivery of Microsoft 365 and Copilot solutions Identify business processes and recommend AI-enabled ways of working Collaborate with technical teams to align solutions with user needs Translate technical functionality into clear user guidance Client Relationship Management & Pre-Sales Build and maintain long-term client relationships Support proposals, demos, and solution design Contribute to pre-sales activity and client presentations What We're Looking for: Experience 5+ years’ experience in change management, adoption, or consulting Experience with Microsoft 365 and modern workplace technologies Exposure to Copilot, Power Platform, or AI solutions is desirable Certifications PROSCI or equivalent change management certification (or demonstrable experience) Desirable: Microsoft certifications (e.g. PL-200, PL-600 or similar) Skills & Competencies Strong knowledge of change management methodologies Excellent stakeholder engagement and communication skills Ability to translate technical concepts for non-technical audiences Strong analytical and problem-solving capabilities Experience facilitating workshops and training sessions Proactive, adaptable, and collaborative mindset Why Join Changing Social Be part of a growing company operating across the UK and US A genuinely people‑first, values‑led culture Opportunity to grow, influence, and develop alongside the business Fully remote (UK‑based), with trust and flexibility built in 25 days annual leave + 8 bank holidays (with flexible bank holiday options) Additional annual leave for long service (up to 5 extra days) Pension scheme and Health Cash Plan (Medicash) covering dental, optical, physio & mental health support Access to Smart Hive perks, discounts, EAP, and wellbeing tools

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