Job Description:

• Serve as the primary point of contact for assigned client accounts
• Build and maintain strong client relationships and trust
• Lead client meetings, status updates, and communications
• Manage client expectations and ensure timely follow-ups
• Coordinate with internal teams to ensure smooth project delivery
• Handle client concerns, escalations, and issue resolution professionally
• Maintain organized account documentation and communication records
• Identify opportunities for account growth and long-term retention
• Communicate confidently with U.S.-based stakeholders and executives

Requirements:

• Proven experience in senior-level account management or client success roles
• Experience handling enterprise or high-value accounts
• Excellent spoken and written English with a strong American accent
• Strong communication, stakeholder management, and relationship-building skills
• Highly organized, proactive, and detail-oriented
• Ability to manage multiple accounts simultaneously
• Tech, SaaS, or software industry experience is a plus
• Major plus: experience working with clients such as Accenture or similar companies
• Experience using CRM or project management tools
• Strong presentation and executive communication skills

Benefits:

• Flexible work arrangements