About the Company

At Alight, we believe a company’s success starts with its people. Our core values are to Champion People, Grow with Purpose, and Be Alight. We help clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management, and navigation. We offer a comprehensive total rewards package, continuing education and training, and tremendous potential within a growing global organization.

About the Role

As an NLP Engineer, you will support Alight’s Generative AI roadmap by designing capabilities and solutions using LLMs and transformer-based architectures.

Responsibilities

• Evaluate base search appliance configurations and assess their impact on search results.
• Review and test the latest Large Language Models and develop capabilities using LLM endpoints.
• Design and implement new capabilities and configurations in the OpenSearch environment.
• Identify opportunities to improve search and retrieval performance based on client needs.
• Provide guidance on conversational AI and related strategy.
• Communicate with stakeholders to understand requirements and provide updates.
• Submit and track Maestro or JIRA requests.

Requirements

• 2–5 years of experience in AI technology roles focused on natural language models.
• Working knowledge of process mapping and process design.
• Experience with Scaled Agile (SAFe).
• Strong problem‑solving skills with the ability to align business objectives with data insights.
• Completion of a program of study typically requiring four years of post‑secondary education or equivalent.