Your Role: As an SDR, you will be at the forefront of our mission, engaging potential customers with tailored sales strategies that showcase the value of ICANotes Behavioral Health EHR. Your focus will be on: Building Bridges: Craft strategic outreach campaigns utilizing Zoho CRM, cold calls, and emails to connect with prospective customers. Solution Showcasing: Leverage your consultative skills to understand the unique needs of prospects and recommend ICANotes products and services that align with those needs. Relationship Cultivation: Nourish warm inbound leads into qualified opportunities by nurturing trust and understanding through ongoing communication. Pipeline Management: Maintain a dynamic pipeline of interested prospects, effectively transitioning them to our sales closers for the next steps. Sales Playbook Enhancement: Collaborate on refining our SDR playbook by identifying and sharing best practices that drive success. Qualifications: Sales Savvy: Demonstrated experience (2+ years) in sales or outreach roles, showcasing your dedication to outbound sales efforts. Communication Extraordinaire: Proficient in verbal and written communication, with a knack for crafting compelling messages. Fluent in English and Spanish (written and spoken) Innovative Problem Solver: A creative thinker with strong analytical skills, capable of finding solutions to complex challenges. Ambition to Ascend: Eager to excel within a sales organization, with a hunger for growth and development. Reliable and Resilient: Punctual, dependable, and adaptable to the demands of a virtual team environment. Organizational Maestro: Exceptional organizational skills, capable of managing multiple tasks and priorities effectively. Tech-Savvy: Equipped with a distraction-free home office, a reliable computer, and a strong internet connection. Preferred but Not Essential: Educational Foundation: A Bachelor's degree or 3+ years of relevant outbound sales or outreach experience. Behavioral Health Insight: Familiarity with the Behavioral Health industry is a plus, though not a requirement. CRM Wizardry: Proficiency with Zoho CRM or other CRM software is beneficial. Benefits for full time domestic employees: Healthcare (medical, dental, vision)- company pays for up to 75% of health insurance for both employee and dependents - some plans with HSA options Basic term and optional term life insurance Short-term disability (paid for by the company) and long-term disability 401(k) and employer-matched retirement plan Paid time off