Key Responsibilities: Administer and maintain the Salesforce environment, including user setup, profiles, roles, permissions, and data integrity. Build and optimize Salesforce Flows, validation rules, formulas, and approval processes. Manage and configure Salesforce RCA/CPQ including product bundles, pricing rules, quote templates, and guided selling. Translate business requirements into technical solutions using best practices. Work with cross-functional teams (Sales, Finance, IT, etc.) to support CRM processes and enhancements. Conduct impact analysis for new features and integrations. Support data migrations, imports, and exports using tools like Data Loader. Support system integration initiatives, including testing and user adoption. Monitor system performance and proactively address issues or inefficiencies. Document configurations, customizations, and processes. At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely imagined by connecting work, data, and experiences enterprise wide. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com.