Sock Club is a company that designs and manufactures custom socks for clients like Google and Whataburger. They are seeking a Sales Support Representative to manage sales opportunities, support the order and design process, and ensure a seamless client experience.

Responsibilities

• Manage and maintain sales opportunities in HubSpot, ensuring records, contacts, and notes are accurate and up to date
• Support the order and design process by creating design requests, coordinating revisions, and communicating status updates across teams
• Build quotes, create order carts, and process purchase orders to help move deals from sale to production
• Partner with Operations to coordinate production timelines, change orders, product inquiries, and other order-related requests
• Manage sample requests and tracking communications to support a seamless client experience
• Act as the operational backbone for Account Managers, proactively identifying issues and keeping deals moving forward

Skills

• 1+ years of experience in a customer-facing or team support role (retail, hospitality, and office support all count)
• Excellent communication and coordination skills
• Strong multitasking and prioritization capabilities
• A keen attention to detail and a genuine enjoyment of organization and keeping multiple moving pieces on track
• Comfortable working in CRM platforms such as HubSpot with the ability to learn new software and processes as the business evolves
• A bachelor's degree

Benefits

• Open PTO policy
• Health, dental, and vision benefits package
• 401K Match
• Casual and upbeat office environment
• Hybrid work week: In office Tuesday-Thursday. Cannot be fully remote.

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