Work Flexibility: Remote Schedule 1st Shift: Mon – Fri, 10a – 7p Central Time Overtime based on business needs What you will do The Sales Support Representative will interact with internal and external customers to provide and process information in response to inquiries, concerns and requests pertaining to products and services. Act as a liaison supporting sales representatives and facilities focusing on business-critical items while meeting the goals, objectives and demands of the organization and adhering to policies and procedures Process and input purchase orders in an accurate and consistent manner derived via inbound calls, fax or email Schedule and coordinate deliveries to meet the needs of facilities, sales representatives, and the hub network Utilize problem solving and sound judgement to promote customer satisfaction Process inventory returns RMA’s (Return Material Authorization) and communicate as appropriate Perform Credit & Rebills research and process correctly What you need Required High School Diploma or equivalent Two (2) years’ relevant work experience Preferred Experience as account representative; SAP; Microsoft Office Sales support or medical field experience; medical terminology United States of America Pay Ranges: USN: $21.28 - $26.78 USD Hourly US5: $22.35 - $28.12 USD Hourly US10: $23.41 - $29.46 USD Hourly US15: $24.48 - $30.80 USD Hourly US20: $25.54 - $32.14 USD Hourly US30: $27.67 - $34.82 USD Hourly View the U.S. work location and transparency guide to find the pay range for your location. Travel Percentage: 0% Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.