Overview

The role will be positioned primarily as a Sales Order–focused function. Core responsibility is post-sales order processing and coordination, not direct selling. Responsibilities: Enter B2B purchase orders to our order management system Send Tracking numbers Forward all request for invoices to accounting – or possible look up invoices for accounting to help. Reference checks on customers – for Net terms approvals Forwarding all Vendor Paperwork and Agreements for completion, signatures, and electronic filing. Answer all tracking or shipping questions from partners Run and communicate reports – some examples of those Update B2B numbers for sales and accounting to review Send customer Return Reports Manage B2B Reserve Report Initial tasks: · Replenishment & Manual PO Processing · PO Processing (bulk / replenishment orders) · Manual/Partner Order Entry · Fulfillment Coordination (warehouse selection and routing) · Inventory alignment and availability communication · Buyer communication and order updates · Issue identification and escalation · Post Order Inquiries for replenishment orders · Dropship order stream monitoring You will be trained to: Ramp into: Conversion Layer Support for eCommerce Channels (like Staples) Standard Pricing + availability responses Quote creation + execution Volume quote support (execute under guidance) Opportunity follow-up + tracking Sales team support (day-to-day requests) Escalate strategy/pricing exceptions