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Sales Operations Analyst I

Remote · Ghana Full-time

Work Schedule Standard (Mon-Fri) Environmental Conditions Office

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. Position Summary The Sales Operations Analyst I supports the EM Science Sales teams through reporting, analytics, forecasting, CRM management, and process improvement initiatives. This role partners with Sales, Finance, Marketing, and Commercial Leadership to provide insights that drive business performance and operational excellence.

Key Responsibilities

Support sales reporting, forecasting, and pipeline management activities. Develop and analyze sales performance reports, dashboards, and KPIs. Assist with territory planning, quote management, and Installed Base accuracy. Partner with cross-functional teams to ensure operational efficiency. Provide data-driven insights to support business decisions and growth initiatives. Ensure accuracy and integrity of commercial data across systems. Support special projects and strategic initiatives as assigned.

Minimum Qualifications

Bachelor's degree and 1+ years of experience in sales operations, business analysis, commercial operations, or related functions. Strong analytical and problem-solving skills. Advanced proficiency in Microsoft Excel and PowerPoint. Experience with Salesforce, SAP, or similar CRM/ERP systems preferred. Excellent organizational, communication, and interpersonal skills. Demonstrates strong ownership and initiative while collaborating effectively with stakeholders. Ability to manage multiple priorities while maintaining attention to detail. Demonstrated commitment to accuracy, customer focus, and continuous improvement.

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