Associated Bank is committed to creating an inclusive culture where different perspectives are valued. The Residential Loan Officer plays a key role in building and growing customer relationships while guiding borrowers through the mortgage application process, developing expertise across banking products, and making a meaningful impact in the communities served.

Responsibilities

• Develop and maintain relationships with real estate professionals, builders, attorneys, and other referral sources to generate new business
• Conduct compliant mortgage pre-qualification interviews and recommend loan solutions aligned to customer needs
• Manage residential mortgage loan applications from origination through processing while ensuring regulatory and policy compliance
• Proactively follow up on leads and maintain a strong pipeline of prospective borrowers
• Partner with customers to identify additional banking needs and refer or cross-sell appropriate products and services
• Promote mortgage lending programs within the community, including outreach to low-to-moderate income individuals and underserved areas
• Collaborate with internal processing teams to support timely and efficient loan closings
• Prepare and maintain accurate records and reports related to loan origination and customer activity

Skills

• Bachelor's degree or equivalent combination of education and experience
• 1+ years of residential mortgage processing or loan origination experience within a financial institution or mortgage banking company
• Ability to meet S.A.F.E. Act registration requirements and maintain compliance with applicable regulations
• Successful completion of a credit check in accordance with Regulation Z requirements
• Experience building referral networks within the real estate or financial services industry
• Knowledge of mortgage lending products, compliance standards, and community outreach initiatives
• Strong relationship-building, communication, and customer service skills

Benefits

• Retirement savings including both 401(k) and Pension plans.
• Paid time off to volunteer in your community.
• Opportunities to connect with others through our diversity-focused