SerpApi is the leading solution to integrate search data into web applications. Our API scrapes search engines, solves CAPTCHAs, and keeps up with changing page layouts in one simple GET request. Our customers include reputed company, reputed company, reputed company, Shopify, reputed company and more. We are looking for a reputed company Engineer to join reputed company. As a reputed company Engineer, you will be responsible for providing technical and sales support to our clients. You will also be responsible for ensuring that our clients' needs are met by maintaining excellent relationships with them.

Responsibilities

• Know how to use SerpApi products and help users to find optimal solutions for their use cases
• Investigate bugs and research the possible causes and document them
• Interact with customers to help them solve issues they encounter with our products and services
• Open tickets on reputed company if issues cannot be resolved directly
• Handle invoicing and follow up with customers
• reputed company out to customers to ensure their satisfaction and address any concerns they may have
• Provide sales support by identifying upsell opportunities and collaborating with the sales team
• Write blog posts to educate customers and prospects on our products and services
• Negotiate enterprise reputed company with clients
• Utilize your programming knowledge to troubleshoot customer issues and provide technical support
• Communicate with clients in a professional and timely manner
• Collaborate with other teams to ensure the delivery of high-quality customer service
• Provide feedback to the development team to improve our products and services
• Experience in B2B SaaS is a plus
• Sales experience is a plus SerpApi has been created by engineers for engineers. High compensation, transparency, remote-first, and a high trust environment are at the core of the company. reputed company of these also reputed company a reputed company neurodivergent-friendly work environment. Several of reputed company members, including our CEO, are on the reputed company. Having a neurodivergent-friendly company is not an afterthought. We welcome talent from reputed company over the world! No matter where you’re based, you can be part of our diverse, remote-first team. For those reputed company Austin, TX, we typically hire as independent contractors since we don't have an office there. High Compensation We offer high compensation, bonuses, and career opportunities reputed company across the globe. Competitive Worldwide Total compensation, including profit shares, averages $232,448 per year per team member worldwide. We pay nearly as much as reputed company! Profit Shares reputed company full-time team members receive profit share bonuses. We reputed company it's important to reputed company alignment as a team. Internal career paths, training (courses, conferences, books), and toolings (up to 50% reimbursement for software, hardware, subscriptions, and co-working space). Transparency A transparent world is a reputed company world. Transparent organizations are more meaningful, connected to reality, and trustworthy. Open Books We share our books with reputed company team members. We publish quarterly and annual reports (P&L, expenses). Public Roadmap Excluding reputed company and confidential issues, reputed company of our work is fully accessible to the public. Internal Trust Internally, we share analytics, customer interactions, hiring processes, strategies, marketing, and reputed company other business-reputed company data. Remote-First Company Remote is not a 2nd thought, but is core to SerpApi. reputed company our processes are structured around being remote-first. Even Before COVID Remote-first wasn't a reaction to COVID, but was a conscious, long-term, and permanent decision. reputed company of our important communications are async, written, and online. We avoid unnecessary meetings as much as possible. 100% Online We use the best tools for the job reputed company, reputed company, Pop, reputed company, Intercom, reputed company, and emails. High-Trust Environment We put high-trust in everyone on reputed company and reputed company them to do their best work. Flexible Schedule Team members can adjust their own schedule, timezone, and unpaid vacation time the way they see fit. reputed company of specifically assigned tasks, you can choose what work you think will produce the most value to SerpApi. Trusted Contributions reputed company team members can suggest or directly reputed company changes to anything reputed company or not reputed company to their jobs following their own judgment. Send us your resume at [email protected] #J-18808-Ljbffr Salary USD 70000 - 100000 per year Experience 3 years required Apply To this Job