Note: The job is a remote job and is open to candidates in USA. Avaap is seeking an experienced Workday Senior Consultant, Benefits (AMS) to join our growing Application Management Services (AMS) practice. This role will serve as a trusted advisor to clients by supporting, optimizing, and enhancing Workday Benefits configurations and related business processes in a post-production environment.

Responsibilities

• Provide functional support and consulting expertise for Workday Benefits within an AMS environment
• Review and assess existing client configurations and recommend enhancements aligned to business needs and Workday best practices
• Support and optimize ACA-related processes, configurations, and compliance activities
• Analyze Workday release notes and proactively recommend client-specific enhancements and opportunities for optimization
• Advise clients on configuration impacts, dependencies, and downstream considerations while educating stakeholders throughout the process
• Support small projects, enhancement initiatives, testing efforts, and production support activities
• Troubleshoot and resolve complex Benefits-related issues and process challenges
• Collaborate effectively with cross-functional functional and technical teams
• Manage multiple client priorities and deliverables in a fast-paced consulting environment
• Contribute to continuous improvement efforts and knowledge sharing across the AMS practice

Skills

• Active Workday Benefits Certification
• Strong experience configuring and supporting Workday Benefits
• Experience supporting ACA processes and related configurations
• Ability to independently manage client-facing responsibilities and priorities
• Strong understanding of upstream and downstream impacts within Workday business processes
• Experience reviewing and applying Workday release functionality and enhancements
• Excellent analytical, communication, and problem-solving skills
• Ability to work effectively across multiple concurrent client initiatives
• Must have excellent verbal and written communication skills along with the ability to communicate effectively
• Must be able to perform work indoors and remain stationary at a computer
• Ability to work in a fast-paced and deadline-oriented environment
• Passion for exceptional customer service and collaboration
• Ability to work remotely or out of one of Avaap's physical office locations
• Current permanent U.S. work authorization required
• Experience supporting Higher Education and/or Government clients
• Experience within Workday AMS or post-production support environments
• Functional experience in secondary workstreams such as: Compensation, Core HCM
• Experience supporting client optimization and enhancement initiatives
• Strong testing and documentation experience

Benefits

• Open PTO
• Competitive vision, dental, and medical, including fertility coverage
• Paid parental leave
• 401(k) match
• Company-paid disability and life benefits
• Employee Assistance Program, including behavioral health services
• Fitness stipend

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