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[Remote] WFH Customer Service Associate – Entry Level

Remote · Thailand Full-time

Note: The job is a remote job and is open to candidates in USA. AO Globe Life is hiring individuals who want to build real-world experience in communication, client support, and professional growth—all in a fully remote environment. In this role, you’ll connect with individuals who have requested information about available benefits, guiding conversations and helping create a smooth, positive experience from start to finish.

Responsibilities

  • Meet with clients virtually using Zoom
  • Walk individuals and families through available programs
  • Answer questions and provide clear, professional guidance
  • Support clients through the process and follow-up communication
  • Maintain simple digital records and documentation
  • Participate in training and skill development sessions

Skills

  • Must be authorized to work in the United States
  • Laptop or computer with camera + reliable internet
  • Strong communication skills
  • Comfortable in virtual conversations
  • Coachable, motivated, and ready to grow

Benefits

  • 100% remote — work from anywhere in the U.S.
  • Flexible schedule
  • No experience required — full training provided
  • No cold calling or outbound prospecting
  • Clients have already requested to be contacted
  • Fast-track into leadership opportunities
  • Hands-on experience you can actually build a career on

Company Overview

  • AO serves working families across America and Canada and we are the largest distribution system of Globe Life, American Income Division. It was founded in 1951, and is headquartered in Redmond, Washington, USA, with a workforce of 1001-5000 employees. Its website is http://www.altig.com.
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