Note: The job is a remote job and is open to candidates in USA. Eaton is a global power management company, and they are seeking a VP Global Key Account for the Data Center Segment. This senior-level role is responsible for managing global hyperscaler and MTDC accounts, driving customer growth strategies, and ensuring alignment with enterprise priorities.

Responsibilities

• Develop and execute global account strategies aligned to customer priorities and Eaton capabilities
• Establish the global GAM governance model (enterprise vs. BU balance) and serve as the primary escalation point for platform, volume allocation, Capex, GTM, pricing, NPD, and capacity/supply decisions; escalate to regional presidents, then ES COO/ESLT as needed
• Serve as a trusted advisor to C-level and key decision-makers
• Drive account expansion (cross-sell/upsell) with solution architects and product/marketing/operations
• Provide Voice of Customer input to product, systems, solutions, and service leaders
• Ensure regional/local sales, service, and support resources are assigned and executing the account plan
• Resolve resource misalignment and priority conflicts with regional/local leaders
• Lead Customer Quarterly Business Reviews (QBRs) for assigned accounts
• Lead/co-lead enterprise decisions on platforms, volume allocation, Capex, GTM, pricing, NPD, and capacity/supply agreements
• Apply defined escalation when needed (regional president, then ES COO/ESLT)
• Ensure decisions align to enterprise strategy, adjusting regional/BU targets and profit allocation as required
• Own conflict resolution and impact mitigation to deliver accretive outcomes for Eaton
• Lead global governance of execution performance and cross-functional accountability (Operations, AE, PMO, Service) rather than direct program delivery
• Mobilize cross-functional teams (sales, marketing, operations, finance, legal) to deliver milestones with clear roles and alignment between global and regional P&L owners
• Proactively manage delivery/relationship risks; serve as global escalation owner for systemic quality issues (including DCPD and field performance) and drive corrective action with plants and the COE
• Drive sustainable revenue growth by proactively identifying and converting new business opportunities within existing global accounts
• Own and drive global revenue, share of wallet by region/product line, and end-to-end margin for assigned accounts. Ensure forecasting accuracy and manage working capital (receivables and dedicated inventory net of progress billing) for assigned accounts
• Monitor, analyze, and report on account performance, including financial forecasting, budgeting, and KPIs, ensuring profitability and efficiency
• Negotiate and renew contracts, expanding scope where possible while safeguarding company interests and client satisfaction
• International travel: ~50–60% for customer meetings, business reviews, and team leadership

Skills

• Bachelor's degree in Business Administration, International Business, Marketing, or a closely related discipline
• 15+ years of progressive experience in the electrical industry (account management/sales/client services), including 10+ years in regional or global roles
• Proven ability to manage a P&L (revenue, margin, costs)
• Proven track record of successfully managing complex, high-value accounts across various countries and cultural contexts
• Significant expertise in contract negotiation, strategic account development, and leading cross-functional teams
• International travel: ~50–60% for customer meetings, business reviews, and team leadership
• Strong preference for experience in the data center segment and/or with relevant target clients (e.g., hyperscalers, colocation providers)

Benefits

• Health and Welfare benefits
• Retirement benefits
• Several programs that provide for paid and unpaid time away from work

Company Overview

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