Note: The job is a remote job and is open to candidates in USA. Select Search Group is a high-growth, PE-backed vertical SaaS company seeking a VP of Account Management to lead customer expansion efforts. The role involves managing a team of account managers, driving revenue retention, and collaborating with cross-functional teams to enhance the company's growth strategy.

Responsibilities

• Own GRR and NRR targets — and the strategy to hit them
• Coach and develop your AM team with a bias toward sales-minded, customer-first execution
• Build and refine the playbooks, processes, and comp structures that drive consistent expansion
• Partner cross-functionally with product, marketing, and CS to align the expansion motion with the roadmap
• Bring forecasting rigor and clear reporting cadence to the CRO and board

Skills

• 8+ years in account management or customer success, with at least 3 in a leadership role at a vertical SaaS company
• A track record of improving NRR in a product-led or sales-assisted expansion model
• Strong coaching instincts — you develop people, not just manage them
• Comfortable in a metrics-driven, PE-backed environment where the bar is high and expectations are clear
• Experience designing or refining comp plans, coverage models, and renewal processes from scratch

Benefits

• 100% Remote
• Competitive comp with equity upside and room to grow with the business

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