Note: The job is a remote job and is open to candidates in USA. Kforce Inc is seeking a Mid Level UX Writer to support digital experiences for their client in San Antonio, TX. This role involves crafting clear and engaging content across various digital platforms while ensuring alignment with brand standards and accessibility goals.

Responsibilities

• Write, review, and edit digital content for usaa.com with a focus on clarity, consistency, accuracy, and usability
• Develop webpage, application, and quote-flow content using clear, concise, and conversational language
• Ensure content aligns with brand standards, accessibility best practices, SEO guidance, and style guidelines
• Perform substantive editorial review for logic, flow, grammar, spelling, and formatting under tight deadlines
• Read and analyze business requirements to translate complex information into user-centered content
• Collaborate closely with subject matter experts, designers, product partners, and stakeholders
• Manage and support editorial workflows using available systems and tools
• Incorporate feedback effectively and adapt writing style as needed
• Deliver assignments rapidly, often within 1-3 days, depending on complexity

Skills

• Strong portfolio or UX writing samples required
• 4 years of User Experience Writing or Content Design experience
• 4+ years of experience with SEO, AP Style, and Style Guide
• Experience partnering with design teams and subject matter experts to create user-centered experiences
• Ability to write clear, concise, and conversational content tailored to digital experiences
• Strong understanding of aligning content to business goals and accessibility standards
• Ability to work efficiently in a fast-paced, deadline-driven environment
• Strong written and verbal communication skills, with excellent attention to detail
• Highly organized, capable of managing multiple projects and competing priorities
• Ability to incorporate constructive feedback and adapt quickly
• Hands-on experience with Figma
• Hands-on experience with SEMRush
• Hands-on experience with Microsoft Word
• UX Writing Certification is preferred
• Financial Services industry writing experience
• Experience with Adobe Experience Manager (AEM)
• Familiarity with AI prompt writing
• Experience building webpages and flows using pre-built design system components
• Understanding of component variants and how to edit them in Figma or AEM
• Prior copywriting or SEO-focused writing experience

Benefits

• Medical/dental/vision insurance
• HSA
• FSA
• 401(k)
• Life, disability & ADD insurance to eligible employees
• Salaried personnel receive paid time off
• Hourly employees on a Service Contract Act project are eligible for paid sick leave

Company Overview

Company H1B Sponsorship