Note: The job is a remote job and is open to candidates in USA. Abacus Service Corporation is seeking a Business Process & Training Manager for a 6-month contract position. The role involves managing the life cycle of documents, supporting medical safety groups, and overseeing compliance training development and deployment within the Quality Management System framework.

Responsibilities

• Define and manage project plans, tasks, schedules, scope, timelines and deliverables
• Perform project management across the life cycle from content development in Business Process Model and Notation (BPMN) format and approval (in a CM storage system) to training identification, target audience identification, training material development and training deployment (in LMS)
• Ongoing communication with business owners on project progress and resolution of issues
• Work with peers in PDM to ensure compliant training and content are installed for dedicated processes

Skills

• Bachelor's degree is required
• Previous Content Management knowledge and experience
• Creating/revising business process documents
• Supporting medical safety groups
• At least 5 years of experience
• Great communications skills
• Ability to meet timelines / deadlines
• Strong ability to problem solve
• Ability to work collaboratively with a large group of internal and external colleagues and partners
• Ability to multi-task and manage a large volume of projects with high quality
• Strong attention to detail and highly organized, works independently
• Strong written and verbal communications
• Proficient in process modeling software (e.g. Visio, Lucidchart)
• Proficient in MS Office products (Outlook, Word, Excel, PowerPoint)
• Prior experience with SUMMIT and/or True Vault would be a huge plus
• Previous Pharma experience highly preferred
• Strong understanding of Learning Management Systems (LMS)

Company Overview