Note: The job is a remote job and is open to candidates in USA. Otsuka Pharmaceutical Companies (U.S.) is a leader in the pharmaceutical industry, seeking a Training Operations Program Manager to optimize training operations within the organization. This role involves managing governance meetings, project management for learning initiatives, and supporting audits and inspections.

Responsibilities

• Support the coordination of Governance and Community of Practice (CoP) meetings
• Coordinate agendas, track action items, and ensure alignment with organizational goals
• Coordinate communication and collaboration among stakeholders
• Act as the Project Manager for all development, LMS, and other learning-related projects
• In partnership with the COE leadership team, develop project plans, timelines, and budgets while ensuring timely delivery
• Support the coordination with cross-functional teams to achieve project objectives
• Collect, analyze, and interpret learning metrics and analytics
• Compile and update dashboards and reports to display key performance indicators (KPIs)
• Support analysis of metrics to drive continuous improvement in learning operations
• Manage and maintain SharePoint sites to ensure effective communication, collaboration and document storage
• Provide technical support to users as needed
• Assist in preparing for audits and inspections by ensuring training documentation and processes are compliant
• Provide support for audit-related inquiries and assist in ensuring readiness during inspections as needed

Skills

• Bachelor's degree required; advanced degree in Education, Organizational Development, or related field preferred
• 5+ years of experience in training operations, project management, or related roles, preferably within the pharmaceutical, biotech, or healthcare industry
• Proficiency in LMS platforms, SharePoint, and data visualization tools
• Strong analytical skills with the ability to interpret metrics and create actionable insights
• Excellent organizational, communication, and stakeholder management skills
• Experience in supporting audits and inspections is a plus
• Detail-oriented with a focus on operational excellence
• Agile and adaptable in a dynamic environment
• Passionate about leveraging technology to enhance learning operations

Benefits

• Comprehensive medical, dental, vision, prescription drug coverage
• Company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance
• Tuition reimbursement
• Student loan assistance
• A generous 401(k) match
• Flexible time off
• Paid holidays
• Paid leave programs
• Other company provided benefits

Company Overview

Company H1B Sponsorship