Note: The job is a remote job and is open to candidates in USA. CVS Health is dedicated to building a world of health around every individual, offering a compassionate health experience. They are seeking a Senior Manager of Industrial Engineering to lead the development and strategic evolution of labor standards and workload models for Retail, ensuring optimal operational value and sustainability. This role requires strong leadership and the ability to influence cross-functional teams to prioritize and manage workload effectively.

Responsibilities

• Leading the development, maintenance, and strategic evolution of engineered labor standards and workload models that support Retail
• Setting direction for how work is measured, prioritized, and translated into labor budgets and scheduling inputs
• Reducing unmodeled workload and establishing clear prioritization frameworks
• Influencing cross-functional partners to ensure work that drives the highest operational value is properly sized, validated, and funded
• Balancing executional rigor with strategic leadership to ensure both near-term delivery and long-term sustainability of the workload model

Skills

• 8+ years of total business experience
• 8+ years of experience leading cross-functional teams and initiatives with a high degree of complexity
• 8+ years influencing with and without authority
• 8+ years leveraging data to support strategic plans and return on investment
• 8+ years' experience working with a team to prioritize work based on skills, needs, timelines, etc
• 8+ years' experience building high-performing teams
• 8+ years' experience engaging and inspiring a team to reach optimal business outcomes together
• Familiarity with workforce management processes and extensive knowledge of retail business operations
• Advanced skills in MS Office
• Ability to travel up to 25% of the time, based on business needs
• MOST Certified
• 10+ years of total business experience
• 10+ years of experience leading cross-functional teams and initiatives with a high degree of complexity
• 10+ years developing strategies to mobilize the business to achieve goals and outcomes using innovative solutions
• 10+ years influencing with and without authority
• 10+ years leveraging data to support strategic plans and return on investment
• 10+ years' experience working with a team to prioritize work based on skills, needs, timelines, etc
• 10+ years' experience building high-performing teams
• 10+ years' experience engaging and inspiring a team to reach optimal business outcomes together
• Knowledge of or certification in Lean Six Sigma practices a plus
• Familiarity with StandardsPro is a plus
• Master's degree preferred

Benefits

• This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
• This position also includes an award target in the company’s equity award program.
• This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families.
• The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Company Overview

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