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[Remote] TEMP_NEO_Senior Salesforce Administrator

Remote · Ghana Full-time

Note: The job is a remote job and is open to candidates in USA. HireTalent is a staffing and recruiting firm seeking a talented Senior Salesforce Administrator to support their Go-to-Market systems team. The role focuses on providing foundational support for sales and operations teams, handling end-user support, troubleshooting platform errors, and performing minor configurations.

Responsibilities

  • Act as the primary point of contact for basic end-user support tickets
  • Handle routine user provisioning, de-provisioning and access changes. Manage roles, profiles, permission sets, and sharing rules
  • Investigate and resolve basic issues related to access, visibility, and error messages
  • Perform routine administrative tasks such as updating fields, page layouts, list views, reports
  • Assist with basic data hygiene tasks, including data updates, imports/exports
  • Monitor existing basic automations (Flows, Validation Rules) and report issues
  • Maintain clear documentation on system processes and SOPs

Skills

  • 5-7 years of hands-on experience as a Salesforce Administrator
  • Strong communication skills
  • Solid understanding of Salesforce standard objects (Leads, Contacts, Accounts, Opportunities)
  • Foundational security model knowledge (profiles, permission sets, sharing rules)
  • 5+ years experience required
  • Salesforce Certified Administrator (ADM 201) highly preferred
  • Experience in ad-tech, social media, or consumer tech GTM environments preferred
  • US-based, in-house admin experience preferred (NOT consulting firms)

Company Overview

  • HireTalent is a certified Minority Business Enterprise (MBE) workforce solutions firm, specializing in securing the best talent fits in Executive/Retained Search, Direct Hire Placements, MSP, SOW, and nationwide hiring program management and support. It was founded in 1997, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is http://hiretalent.com.
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