Note: The job is a remote job and is open to candidates in USA. Amerit Consulting is a nationwide staffing and consulting firm supporting Fortune 500 clients across various sectors. They are seeking an experienced Technical Writer to support a critical government healthcare program transition initiative by creating and maintaining comprehensive business and technical documentation.

Responsibilities

• Create clear, concise, and user-friendly documentation to support transition and knowledge transfer activities
• Conduct interviews and knowledge-gathering sessions with business stakeholders and technical subject matter experts
• Document business processes, workflows, business rules, and existing system functionality
• Develop and maintain:
• Functional Requirements Documents (FRDs)
• Technical Architecture Documentation
• Process Flows
• Design Specifications
• Standard Operating Procedures (SOPs)
• Ensure documentation adheres to established standards, templates, and industry best practices
• Create and incorporate visual documentation elements such as flowcharts, diagrams, screenshots, and tables
• Edit, review, update, and manage document revisions and version control
• Maintain documentation within a document management system
• Communicate project progress, risks, challenges, and accomplishments effectively
• Support documentation audits and assist project leadership with documentation governance activities
• Collaborate with cross-functional teams to ensure documentation accuracy and completeness

Skills

• Bachelor's degree or equivalent combination of education and experience
• 5–7 years of Technical Writing experience
• Experience supporting government healthcare programs strongly preferred
• Ability to create, organize, and maintain technical and business documentation
• Experience translating business requirements into standardized documentation
• Strong editing, formatting, and document quality assurance skills
• Experience creating visual documentation including process maps, flowcharts, and diagrams
• Advanced proficiency with: Microsoft Word, Adobe Acrobat, Microsoft Office Suite
• Excellent written and verbal communication skills
• Strong attention to detail and organizational skills
• Experience within healthcare technology, healthcare operations, or pharmacy benefit management environments
• Experience supporting documentation audits, governance, and compliance initiatives
• Experience working with distributed or remote project teams

Company Overview