Note: The job is a remote job and is open to candidates in USA. Transform9 is a company focused on enhancing patient experiences through AI agents that manage healthcare calls efficiently. As a Technical Project Manager, you will oversee the delivery of technical projects, ensuring alignment between engineering and customer success teams while managing timelines and dependencies.

Responsibilities

• Own end-to-end delivery of cross-functional technical projects — from kickoff through launch and post-launch review
• Build and maintain project plans, timelines, and dependency maps across engineering, product, integrations, and customer success
• Run planning, standups, and retrospectives; keep teams unblocked and accountable to commitments
• Translate product and technical requirements into clear scope, milestones, and acceptance criteria
• Identify risks and surface tradeoffs early; drive decisions that keep projects on schedule
• Coordinate platform launches and new practice onboardings against measurable readiness criteria
• Communicate status, risks, and timelines clearly to engineering leadership and stakeholders
• Improve delivery processes, tooling, and documentation as the team scales

Skills

• 5+ years in technical project or program management, ideally in software or SaaS
• Track record delivering complex, multi-team technical projects on time and to spec
• Strong understanding of the software development lifecycle and agile practices
• Ability to read technical requirements and hold credible conversations with engineers
• Excellent written and verbal communication; able to align stakeholders across functions
• Strong organizational skills with attention to dependencies, risk, and detail
• Comfort operating in a fast-moving, ambiguous environment
• Experience in healthcare technology, HIPAA-regulated, or other compliance-heavy environments
• Familiarity with voice/telephony, LLM, or conversational AI products
• PMP, CSM, or equivalent certification
• Experience with project tooling (Jira, Linear, Asana, or equivalent)

Benefits

• Top-tier health coverage: medical, dental & vision
• 401(k)
• Paid time off + holidays, and paid parental leave

Company Overview