Note: The job is a remote job and is open to candidates in USA. Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. The Technical Project Manager will successfully deliver a variety of operational Support and Managed Services projects to both internal and external customers of Smarsh’s compliance archiving products.

Responsibilities

• Planning and implementation of multiple Support and Managed Services projects
• Agree and manage project scope, achieve project goals and meet project deliverables
• Develop high-level and detailed project plans
• Define project tasks and resource requirements
• Plan and schedule project timelines
• Implement project plans successfully
• Assemble and coordinate project staff
• Monitor and control project deliverables
• Identify and manage risks
• Co-ordinate and drive escalations
• Leads technical problem-solving and resolving any obstacles to project progress
• Effectively communicate and report on project status to PMO & Stakeholders
• Manage project timelines and both fiscal and resourcing budgets
• Track project deliverables using appropriate tools

Skills

• First Level University degree. Advanced University degree advantageous
• Proven track record of project management in a highly technical environment
• Proven track record of successfully achieving objectives, managing complex solutions and delivering quality results
• Proficient in project management software
• Seven to ten years working in a technical capacity in an IT environment (SaaS preferred, messaging or archiving is advantageous)
• Experience working in a technical, professional services project environment
• Experience working with both internal and external stakeholders
• Concurrent project management of multiple technology projects
• Project Management accreditation and proven familiarity with PMP, PRINCE2, Agile, ITIL etc. is advantageous
• Manage multiple projects to ensure they meet all scope, time, budget and quality expectations, through effective planning, control and management
• Provide effective and timely written and oral communication of project status, risks and issues – both internally and to Smarsh's Customers
• Collaborate with other technical and account teams throughout Smarsh globally to deliver quality solutions to our Customers
• Work on complex problems/projects, where analysis of situations or data requires an in-depth evaluation of multiple factors
• Exercise significant independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives
• Apply advanced subject matter knowledge to complex business and technical issues, frequently contributing to the development of new ideas, process improvements and establishing policies

Benefits

• Any applicable bonus programs will be discussed during the recruiting process.
• The salary for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training.
• Local cost of living assessments are done for each new hire at the time of offer.

Company Overview

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