Note: The job is a remote job and is open to candidates in USA. Lago is a leading open-source billing platform aiming to simplify billing for SaaS companies. As a Technical Account Executive, you will connect customers with Lago’s platform, guiding them through onboarding and helping them understand technical concepts to maximize their success.

Responsibilities

• Become a product expert: Dive into our documentation, learn how Lago works, and use that knowledge to help customers succeed
• Help customers win: Lead demos, guide proof-of-concepts, and ensure customers see the value of Lago
• Simplify technical concepts: Break down APIs, integrations, and billing workflows into clear, actionable steps for customers
• Own and drive your tasks: Take full responsibility for your work, from start to finish, ensuring a smooth experience for customers
• Collaborate with excellence: Work closely with our engineering, product, and marketing teams to ensure a seamless customer experience
• Represent open source: Show customers why Lago’s open-source approach gives them control, transparency, and a better way to scale their business

Skills

• US citizen/visa only
• Any experience (new grads ok)
• Curiosity and ability to learn quickly
• Drive to become an expert in Lago's product
• Ability to simplify technical concepts
• Creative problem-solving skills
• Strong communication skills for both technical and non-technical audiences
• Ambition and accountability
• Reliability and proactivity
• Ability to take initiative and solve problems creatively
• Motivation by meaningful work and impact

Benefits

• Hybrid work model
• Competitive package
• Stock options

Company Overview