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[Remote] Tech - Staff AI Engineer, Agent Platform

Remote · Mexico Full-time

Note: The job is a remote job and is open to candidates in USA. Onpoint Healthcare Partners builds Iris, a Medical Agent AI platform that enhances administrative efficiency for healthcare providers. They are seeking a Staff AI Engineer to design, build, and scale the systems behind Iris, ensuring that AI solutions deliver measurable business value and improve patient care.

Responsibilities

  • Design and develop AI applications and agent workflows
  • Build scalable backend services, APIs, and integrations supporting AI solutions
  • Evolve and steward the agent platform architecture, including orchestration, runtime safety, and prompt governance
  • Treat prompts and tool schemas as versioned code with staged rollouts and rollback
  • Develop and maintain evaluation frameworks for AI agents and models, with CI gates that block bad changes before release
  • Design retrieval, memory, and context management strategies
  • Build observability, monitoring, and debugging capabilities, including full trace and replay for incident resolution
  • Build the MLOps foundation the team is currently missing: training and retraining pipelines, model versioning, model registry, and feature stores, so model work stops being reactive
  • Stand up A/B testing infrastructure and automated drift detection that triggers retraining, so model quality is monitored and maintained without manual firefighting
  • Track token and tool costs per run, workflow, and tenant, and keep costs predictable as usage scales
  • Improve reliability, performance, safety, and cost efficiency of production AI systems
  • Partner with Product, Clinical, Data Science, and Engineering teams to deliver AI capabilities
  • Own AI deployment, monitoring, and operational excellence

Skills

  • 8+ years of software engineering experience
  • 3+ years building AI and ML applications
  • Strong Python and/or C# development experience
  • Experience deploying AI systems into production environments
  • Experience with LLMs, RAG architectures, agent frameworks, and AI evaluation
  • Experience with AWS and distributed systems
  • Hands-on experience building MLOps infrastructure such as training pipelines, model registries, feature stores, A/B testing, and drift detection
  • Strong debugging, observability, and operational skills
  • Healthcare industry experience
  • Experience with HIPAA, PHI, and regulated environments
  • Experience with vector databases, embeddings, and knowledge graphs
  • Experience building AI systems at large scale

Company Overview

  • OnPoint Healthcare Partners offers solutions for clinical support services, physician engagement strategies, and operational management. It was founded in 2019, and is headquartered in Flower Mound, Texas, USA, with a workforce of 501-1000 employees. Its website is https://www.onpointhealthcarepartners.com.
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