Note: The job is a remote job and is open to candidates in USA. ONE Group is a rapidly growing, venture-backed AI company that helps shape the next generation of intelligent systems. They are seeking a Talent Operations Manager to scale the human data engine behind frontier AI systems, focusing on onboarding, talent activation, and client success across AI training deployments.

Responsibilities

• Run large-cohort onboarding at scale (fast, clean, zero chaos)
• Activate and manage distributed talent pools powering AI training + data ops
• Build and maintain high-trust enterprise client relationships
• Anticipate blockers before they surface — solve with speed and clarity
• Drive customer success outcomes across ongoing AI deployments
• Publish weekly performance + milestone reports (no noise, high signal)
• Host community syncs / engagement rituals to keep operators sharp
• Partner with product + engineering to align talent ops with shifting model and client needs
• Continuously refine onboarding, QA, and retention systems using data

Skills

• Elite written communicator. Clear. Structured. Direct
• Proven operator in remote, distributed environments
• Deep ownership mindset — you don't “manage,” you own
• Comfortable leading 100+ contributors without losing signal
• Thrives in ambiguity, velocity, and constant iteration
• Data-fluent — dashboards, KPIs, performance diagnostics
• Experience in Human Data, RLHF, AI training pipelines
• Background working with enterprise AI or technical clients
• Built or scaled data ops / talent ops systems before
• Familiar with modern tooling (ATS, analytics, project ops, automation)

Benefits

• All employees are eligible for equity compensation
• Employees may also receive performance-based bonuses, dependent on role and subject to company policies
• Up to 100% reimbursement for health-insurance premiums
• Paid time off
• A 401(K) plan with a company match
• Additional benefits designed to support a high-performing, remote-first workforce

Company Overview