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[Remote] System Administrator/Infrastructure Support Specialist

Remote · Nigeria Full-time

Note: The job is a remote job and is open to candidates in USA. BRMi is seeking an experienced Systems Administrator / Infrastructure Support Specialist to provide operational, maintenance, and engineering support for NIH enterprise infrastructure environments. The successful candidate will manage server infrastructure and support mission-critical research and business operations.

Responsibilities

  • Install, configure, maintain, and support Windows and Linux server environments
  • Perform operating system upgrades, patch management, and system hardening activities
  • Monitor system performance, availability, and capacity
  • Troubleshoot and resolve server, application, and infrastructure-related issues
  • Maintain system documentation, configurations, and operational procedures
  • Support enterprise infrastructure including servers, storage, virtualization, backup, and recovery solutions
  • Manage Active Directory, Group Policy, DNS, DHCP, and related enterprise services
  • Support VMware, Hyper-V, or other virtualization platforms
  • Monitor infrastructure health and proactively address performance concerns
  • Coordinate infrastructure maintenance activities and planned outages
  • Support cloud-based infrastructure environments including Microsoft Azure and AWS
  • Assist with cloud migrations and modernization initiatives
  • Implement infrastructure best practices for security, performance, and reliability
  • Support hybrid cloud and on-premises environments
  • Implement and maintain security configurations and access controls
  • Support vulnerability remediation and system hardening activities
  • Assist with audits, security assessments, and compliance reviews
  • Ensure systems comply with NIH and federal security requirements
  • Support continuous monitoring and operational security initiatives
  • Respond to infrastructure incidents and service interruptions
  • Perform root cause analysis and develop corrective actions
  • Participate in on-call support rotations as required
  • Collaborate with network, security, and application teams to resolve complex issues
  • Develop and maintain technical documentation, standard operating procedures, and system diagrams
  • Provide status updates and operational reports
  • Document infrastructure changes and configuration updates
  • Support knowledge management and process improvement initiatives
  • Perform other duties as assigned

Skills

  • Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering, or related field
  • 5–8 years of experience administering enterprise infrastructure environments
  • Experience supporting Windows Server and Linux operating systems
  • Experience with Active Directory, Group Policy, DNS, DHCP, and enterprise identity services
  • Experience supporting virtualization technologies such as VMware or Hyper-V
  • Experience with enterprise storage, backup, and disaster recovery solutions
  • Strong troubleshooting and analytical skills
  • Ability to obtain and maintain a federal background investigation
  • Candidates must possess the following certifications: Microsoft Certified Systems Administrator (MCSA) or equivalent Microsoft certification, VMware Certified Professional (VCP) or equivalent virtualization certification, CompTIA Security+, ITIL Foundation
  • Experience supporting NIH, HHS, or other federal civilian agencies
  • Experience with Microsoft Azure and/or Amazon Web Services (AWS)
  • Experience supporting enterprise monitoring tools and automation platforms
  • Experience with PowerShell, Python, Bash, or other scripting languages
  • Experience supporting biomedical research, scientific computing, or healthcare IT environments
  • Familiarity with NIST, FISMA, and federal cybersecurity requirements

Benefits

  • Comprehensive Medical, Dental, and Vision Insurance
  • Employer-Paid Life Insurance
  • Employer-Paid Short-Term and Long-Term Disability Insurance
  • 401(k)
  • Paid Time Off (PTO) that includes Vacation Leave, Sick Leave, and 11 Paid Holidays
  • Educational Assistance

Company Overview

  • Battle Resource Management, Inc. is a professional services, technology and change management consulting firm. It was founded in 2004, and is headquartered in Chevy Chase, Maryland, USA, with a workforce of 51-200 employees. Its website is http://brmi.com/.
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