Note: The job is a remote job and is open to candidates in USA. Hornblower Group is seeking a Systems Administrator I to support their Infrastructure and Help Desk teams. This role involves installing, configuring, and maintaining IT systems while providing technical support to ensure the efficient operation of technology across cloud and on-premises environments.

Responsibilities

• Administer Microsoft 365 services, including Exchange Online, Teams, SharePoint, OneDrive, and Entra ID user and group management
• Manage and maintain Windows Server, including Active Directory, DNS, DHCP, Group Policy, and file/print services
• Configure endpoints, user accounts, permissions, shared resources, and system access in accordance with company standards
• Administer basic network infrastructure components, including wireless access points, switches, firewalls, and VPN connectivity, under established procedures
• Provide Tier 1 and Tier 2 escalation support for Help Desk tickets, ensuring timely resolution and high-quality customer service
• Responsible for the day-to-day aspects of keeping backend systems running smoothly
• Create and maintain accurate technical documentation, SOPs, and configuration records
• Additional job duties as assigned

Skills

• Bachelor's Degree in IT or technical equivalent experience required
• 1-2 years' experience managing critical IT systems including configuring and updating: Office 365 Suite (Exchange, SharePoint, OneDrive, Azure AD/Entra, Teams)
• Server Administration (Active Directory, DNS, DHCP, KMS, Group Policies, IIS)
• PowerShell or scripting for automation and system management
• Desktop Administration (Windows, Mac)
• Network technologies (switches, firewalls, Wi-Fi, VPN, cellular)
• Identity Providers and related 3rd party integrations experience
• Linux experience is a plus

Company Overview