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[Remote] Strategic Account Manager

Remote · New Zealand Full-time

Note: The job is a remote job and is open to candidates in USA. Luxonis builds the hardware, software, and cloud platform behind spatial AI. They are seeking a Strategic Account Manager to own and grow their most important customers, focusing on retention and expansion of strategic accounts.

Responsibilities

  • Own the full commercial arc for a portfolio of strategic accounts: opportunity creation, pricing, negotiation, close, and expansion, plus net-new logos you land alongside the assigned book
  • Drive net revenue retention well above 100%. The goal is to grow each account year over year, not hold it flat. An account doing $1M last year should be meaningfully larger this year
  • Be on-site with your accounts regularly. Strategic relationships are built in person, so expect regular travel to customer locations to retain and grow them
  • Partner daily with your pod's support engineer to turn technical wins into commercial ones: proof of value, architecture decisions, and adoption that drive margin, not just top-line
  • Qualify hard, early, and honestly. Confirm budget and intent before we scope engineering-services (NRE) work, and grade every expansion and conversion opportunity on both size and probability so effort lands where it converts

Skills

  • Several years of B2B sales or strategic/enterprise account management, ideally selling technical products into engineering buyers
  • A track record of growing existing accounts, not just landing new ones, and comfort owning a quota built on gross-margin growth
  • Enough technical fluency to lead a credible first conversation: you can run a product demo, hold your own on architecture and capabilities, and know when to pull your support engineer in
  • Disciplined qualification instincts. You'd rather kill a weak deal early than burn cycles on it
  • Self-directed and comfortable with ambiguity. Pods run lean; you'll set your own motion
  • Willingness to travel to customer sites regularly
  • Background selling into robotics, industrial automation, computer vision, machine vision, or edge AI / embedded systems
  • Experience at a hardware or deep-tech company with real technical sales cycles
  • Familiarity with selling alongside an SDK or developer-facing platform

Company Overview

  • Luxonis is a technology company that specializes in developing advanced computer vision and AI solutions for a wide range of applications. It was founded in 2019, and is headquartered in Littleton, Colorado, USA, with a workforce of 51-200 employees. Its website is https://www.luxonis.com.
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