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[Remote] Staff Software Engineer - Product Platform Team

Remote · Saudi Arabia Full-time

Note: The job is a remote job and is open to candidates in USA. Orum is an AI-powered company focused on enhancing sales processes through innovative technology. They are seeking a Staff Full-Stack Engineer to lead the development of foundational systems that power their products, collaborating closely with cross-functional teams to ensure high-quality, scalable solutions.

Responsibilities

  • Own complex product areas end-to-end—from discovery and design to implementation, rollout, and iteration—operating across Node/TypeScript backends and React frontends
  • Lead architecture and system design for real-time, high-volume workflows (e.g., call routing on an event-driven SIP softswitch, UI over WebSockets, streaming audio for speech recognition)
  • Author clear technical design docs, set standards for code quality, testing, performance, and observability, and ensure designs scale simply as we grow
  • Collaborate cross-functionally with PM, Design, and other engineers to translate ambiguous requirements into intuitive, performant experiences; make crisp trade-offs and document decisions
  • Mentor and uplevel engineers through design reviews, pairing, and feedback; model engineering excellence and foster a culture of craftsmanship and clarity
  • Improve developer experience (DevEx) and reliability by influencing APIs, data contracts, testing strategies, and progressive delivery practices across teams
  • Participate in on-call and help uphold operational excellence for the areas you own

Skills

  • 8+ years of professional software engineering experience, including demonstrated Staff-level scope (cross-team technical leadership, strategy, and delivery)
  • Proven track record owning products/features through the full lifecycle—from discovery to deployment and iteration
  • Expertise with TypeScript/Node.js and modern frontend frameworks (e.g., React), plus strong SQL fundamentals with an RDBMS such as PostgreSQL
  • Depth in distributed systems or real-time application patterns (e.g., WebSockets/streaming/PubSub), and performance optimization across the stack
  • Strong product mindset and communication: you simplify complexity, align stakeholders, and connect technical decisions to user and business impact
  • Cloud infrastructure experience with one of GCP, AWS, or Azure; familiarity with CI/CD and progressive delivery practices
  • Experience in telephony, SIP softswitches (e.g., FreeSWITCH), or adjacent real-time/event-driven domains
  • Familiarity with our stack: NodeJS with TypeScript, React, PostgreSQL, Google Cloud Platform, and FreeSWITCH

Benefits

  • Flexibility to work anywhere in the U.S.
  • Flexible Vacation Policy.
  • Orum Days Off (first Friday each month, two weeks off at year end, and additional observed holidays).
  • 90% coverage for employees and dependents for medical, dental, and vision.
  • Online behavioral health and virtual healthcare options.
  • Parental leave with quota relief.
  • Life Insurance and AD&D coverage.
  • 401(k) savings plan.
  • Meaningful stock options.
  • $1,000 equipment reimbursement (yours to keep).
  • Company retreats and meetups to connect in person.
  • Company ERG — Women of Orum (WOO).

Company Overview

  • ⚡ Orum is the live calling performance system for modern SDR teams. It was founded in 2018, and is headquartered in San Francisco, California, USA, with a workforce of 51-200 employees. Its website is https://www.orum.com.
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