Note: The job is a remote job and is open to candidates in USA. Cisco is a leading technology company focused on revolutionizing data and infrastructure connectivity in the AI era. As a Staff Product Operations Manager, you will guide cross-functional teams through the entire product lifecycle, drive process improvements, and implement AI-powered tools to enhance product development and market execution.

Responsibilities

• Serve as the subject matter expert for the Cisco Product Development Methodology (CPDM) to streamline product launches
• Guide cross-functional teams through the entire product journey, from business case to sunset, ensuring alignment on investment, resource allocation, and strategy
• Drive process improvements and develop training programs to reduce friction and increase compliance across the product organization
• Define key metrics and implement AI-powered tools to provide visibility into development progress and optimize go-to-market execution

Skills

• Bachelor's degree in Engineering, Computer Science, Business Administration, or a related field
• 8+ years of experience in SaaS product management, product development, program management, or new product introduction
• Extensive experience with product development methodologies, Go-to-Market operations, and enablement
• Proven experience managing large-scale product lifecycles and cross-functional project coordination
• Demonstrated proficiency with project management tools such as Jira and Confluence
• Product Manager Certification from Association of International Product Marketing and Management Certified Product Manager or equivalent
• Go-to-Market, Product Marketing, Product-Led Growth, Sales Enablement, Pricing, Cross Functional Collaboration and Enablement Stakeholder Management certifications from Product Marketing Alliance Certification or equivalent
• Product Operations certification from Product-Led Alliance or equivalent
• Previous experience in Product Management, Product Marketing and/or Sales

Benefits

• Medical, dental and vision insurance
• A 401(k) plan with a Cisco matching contribution
• Paid parental leave
• Short and long-term disability coverage
• Basic life insurance
• Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer
• For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.
• Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan.
• For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
• Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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