Note: The job is a remote job and is open to candidates in USA. Grafana Labs, the company behind the open observability cloud, is seeking a Staff Product Analyst to join their Product Analytics team. This role will support the AI organization by defining KPIs, improving measurement practices, and translating data into product recommendations.

Responsibilities

• Partner cross functionally across Product to establish top-level KPIs, dashboards, and product roadmap planning
• Define how success is measured for AI-powered product experiences, including adoption, engagement, quality, retention, and user outcomes
• Guide the instrumentation of product data in collaboration with our Product Design, Product Management, and Engineering teams to enable reliable analysis of AI features and workflows
• Design, evaluate, and interpret experiments to assess the impact of new AI capabilities and inform product decisions
• Develop dbt models to transform and test our user behavior data in partnership with our Analytics Engineering team
• Influence best practices for Product Analytics across teams and help define standards as the company scales
• Contribute to defining the long-term vision and strategy for Product Analytics, balancing near-term needs with scalable, durable solutions

Skills

• Experience partnering across product and engineering organizations, and familiarity with typical product KPIs and frameworks (e.g., DAU/MAU, funnels, A/B testing)
• Experience defining and tracking success metrics for complex product areas, ideally including AI-powered features or workflows
• SQL: writing complex yet efficient SQL is a daily habit for you
• Data Visualization: experience with any of the following tools: Tableau, Looker, Omni, Hex, or of course, Grafana!
• Experience writing dbt models, implementing Product Analytics tooling (e.g., Heap, Pendo, Amplitude, FullStory), and code version control (git)
• Experience using AI-assisted coding tools (e.g., Cursor, Claude Code) to quickly prototype and iterate across analysis, data modeling, instrumentation, visualization and code development
• Excellent communication skills, able to explain technical topics to non-technical audiences, and maintain many of the essential cross-team and cross-functional relationships necessary for the team's success
• Knowledge about observability
• Familiarity with Airflow or Prefect - generating ad hoc ETL jobs

Benefits

• Equity
• Bonus (if applicable)
• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. We will comply with local legislation where applicable.

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