Note: The job is a remote job and is open to candidates in USA. Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. They are seeking a Senior Site Reliability Engineer with a strong focus on Observability and Incident Management to improve system visibility and reliability across their platform while partnering with engineering teams to build scalable systems.

Responsibilities

• Own and evolve observability strategy, including monitoring, alerting, dashboards, logging, and distributed tracing
• Define and manage SLIs, SLOs, and reliability metrics
• Lead incident response, postmortems, and continuous improvement initiatives
• Improve MTTD and MTTR through automation and operational excellence
• Integrate observability into CI/CD pipelines and software delivery workflows
• Build and maintain reliable cloud infrastructure on AWS and Kubernetes
• Mentor engineers and promote SRE best practices across the organization

Skills

• 8+ years of experience in software engineering, infrastructure, or operations
• 5+ years of Site Reliability Engineering experience
• Deep expertise with observability platforms such as New Relic, Datadog, Dynatrace, Grafana, or Prometheus
• Strong experience with monitoring, alerting, incident management, and reliability engineering practices
• Hands-on experience with AWS, Kubernetes, and cloud-native technologies
• Proficiency in Python, Bash, PowerShell, or similar scripting languages
• Excellent communication and collaboration skills
• Leading observability platform implementations or migrations at scale
• Building SLI/SLO frameworks and reliability programs
• Experience with OpenTelemetry, distributed tracing, and modern observability architectures

Benefits

• Medical, Dental, & Vision Insurance (for full-time employees)
• Competitive & Fair Pay
• Maternity & paternity leave (for full-time employees)
• Short & long-term disability
• Opportunity to learn from a dedicated leadership team
• Top-of-the-line company swag

Company Overview